Customer Experience Representative
2 days ago
We are seeking a Sales Executive to join our team at Audi Macclesfield. As a Sales Executive, you will be responsible for providing exceptional customer service, building relationships, and achieving sales targets.
Key Responsibilities- Guide customers through a seamless buying experience, from initial welcome to negotiation and handover of their purchased vehicle.
- Prospect for new customers, maintain a comprehensive enquiry database, and recommend add-on products to customers.
- Maintain in-depth product knowledge and attend manufacturer-led training sessions.
- Deliver outstanding customer service and foster loyalty among customers.
- Previous experience in sales or customer service, with ability to achieve targets and build relationships.
- Excellent customer service skills, with energy and enthusiasm.
- Interest in helping customers and contributing to team success.
- Strong organisational skills, with ability to meet deadlines and excellent attention to detail.
- Listening and communication skills, focused on understanding customer needs.
- Full UK driving licence.
- Competitive salary: £28,000-£38,000 per annum, depending on experience.
- Retail discounts, gym discounts, cash healthcare plans, cycle-to-work scheme, car discounts, flexible pension scheme, and family-friendly policies.
- A wellbeing programme to support you and your family, an internal colleague recognition system, and a community volunteering day.
We are Group 1 Automotive, a global automotive group with a strong presence in the UK market. With over 7,000 colleagues dedicated to delivering exceptional customer service, we offer a unique opportunity to grow and develop your career.
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Customer Experience Representative
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