Customer Experience Champion
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Champion. As a key member of our aftersales department, you will play a vital role in ensuring that every customer interaction is positive and memorable.
Key responsibilities include:
- Maintaining accurate and up-to-date customer records
- Actively promoting additional services and repairs to customers
- Developing comprehensive product knowledge through manufacturer-led training
In addition to a competitive salary of approximately £26,000 per annum, you can expect a range of benefits, including flexible pension schemes, car discounts, and a wellbeing programme.
We value diversity and believe it strengthens our team. If you're a results-driven individual with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Experience Lead
2 weeks ago
Macclesfield, Cheshire East, United Kingdom Medlock Partners Full timeAt Medlock Partners, we are seeking a Customer Experience Lead to oversee the customer operations and management of our client's service team in Cheshire. This role will allow you to develop strategies to enhance customer satisfaction and support business growth.Key Responsibilities:To manage the Customer Service function, ensuring that professional advice...
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Customer Experience Manager
2 weeks ago
Macclesfield, Cheshire East, United Kingdom Medlock Partners Full timeJob Title: Customer Experience ManagerLocation: UKWe are offering a full-time and permanent opportunity to work from our site with one day of flexible working from home.Benefits include free on-site parking for all employees.Salary Range: £33,000 - £38,000 per annum, plus an attractive benefits package including 25 days annual leave (plus bank...
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Customer Experience Manager
3 days ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeGroup 1 Automotive is seeking a highly skilled Customer Experience Manager to join our team. In this exciting role, you will be responsible for delivering exceptional customer experiences and driving business growth.Key responsibilities include:Developing and implementing customer experience strategies to drive business growthBuilding strong relationships...
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Customer Experience Director
2 weeks ago
Macclesfield, Cheshire East, United Kingdom Medlock Partners Full timeAbout the RoleWe are seeking a talented Customer Experience Director to join our team at Medlock Partners. This exciting opportunity will enable you to develop and implement strategies to enhance customer satisfaction and drive business growth.The successful candidate will have previous experience in customer service management, with a strong understanding...
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Customer Experience Representative
4 days ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeRole OverviewWe are seeking a Sales Executive to join our team at Audi Macclesfield. As a Sales Executive, you will be responsible for providing exceptional customer service, building relationships, and achieving sales targets.Key ResponsibilitiesGuide customers through a seamless buying experience, from initial welcome to negotiation and handover of their...
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Customer Experience Representative
2 weeks ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeJob Overview:In this challenging and rewarding role, you will act as a Sales Executive, responsible for promoting Audi Macclesfield's range of vehicles and services. You will utilise your excellent communication skills to build strong relationships with customers, identifying their needs and preferences to deliver tailored solutions.Key responsibilities...
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Customer Experience Coordinator
3 weeks ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeRetail Service CoordinatorWe are seeking an enthusiastic and customer-focused individual to join our Retail Centre team in Audi Macclesfield as a Service Advisor. This role offers the opportunity to work in a dynamic environment and develop your skills in customer service, sales, and technical knowledge.Job Description:Welcome and engage customers in a...
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Customer Experience Specialist
3 weeks ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeSalary: £26,862.26 - £32,146.07">We are seeking an exceptional Customer Experience Specialist to join our team at Group 1 Automotive. As a Service Advisor, you will be the primary point of contact for customers while their vehicles undergo maintenance and repair.">Develop comprehensive product knowledge through manufacturer-led training.Actively promote...
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Customer Experience Manager
2 weeks ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeJob DescriptionAn exciting opportunity for a skilled Sales Executive has arisen in Macclesfield.We are seeking a highly motivated and experienced sales professional to join our team, where you will have the chance to work with world-class brands and drive business growth. With a competitive salary of £50,000 - £70,000 per annum, this role offers a...
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Customer Experience Manager
3 days ago
Macclesfield, Cheshire East, United Kingdom Lounge Full timeIn this exciting role as Lead Service Team Member, you will have the opportunity to make a real impact on our customers' experiences. You will be responsible for supporting the management team in delivering exceptional service and ensuring that every customer leaves happy.Tips are shared equally among team members based on hours workedPaid breaks are...
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Senior Customer Experience Manager
4 days ago
Macclesfield, Cheshire East, United Kingdom Medlock Partners Full timeAbout the RoleThe Senior Customer Experience Manager will lead the customer service team to deliver exceptional customer experiences. You will oversee the ongoing training and development through 1-2-1's and performance reviews, building longstanding relationships across the business and identifying areas for improvement.
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Automotive Customer Experience Specialist
2 weeks ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeJob OverviewIn the heart of our aftersales department, we are seeking an exceptional Automotive Customer Experience Specialist to deliver outstanding experiences for our customers. As a key member of our team, you will be responsible for providing exceptional customer service while the vehicle is undergoing maintenance and repair in our Retail Centre.
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Macclesfield Customer Experience Advisor
3 weeks ago
Macclesfield, Cheshire East, United Kingdom Forrest Recruitment Careers Full timeWe are recruiting for a highly motivated Customer Experience Advisor to work in our office in Macclesfield. As a valued member of our team, you will play a significant role in delivering exceptional customer service and support.The ideal candidate will have strong communication skills, be able to work well under pressure, and possess a proactive approach to...
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Senior Customer Experience Manager
3 weeks ago
Macclesfield, Cheshire East, United Kingdom Sodexo Full timeAbout the JobSodexo is a global leader in providing On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We operate in 55 countries, serving over 100 million consumers each day. Our purpose is to create a better every day for everyone to build a better life for all.This role will support the Customer Service Manager in...
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Sales and Customer Experience Specialist
1 week ago
Macclesfield, Cheshire East, United Kingdom Superbike Factory Limited Full timeJob Description">We are seeking a skilled Sales Executive to join our team at SuperBike Factory Limited. As a key member of our sales department, you will be responsible for selling our extensive range of used motorcycles to customers, providing expert advice on our products, and building long-term relationships with clients.">Key Responsibilities:">Meet and...
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Aftersales Customer Experience Professional
3 weeks ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeThe Service Advisor plays a critical role in ensuring that every customer interaction is positive and memorable. As the main point of contact during the service process, you will be responsible for managing customer expectations, communicating clearly, and providing timely updates on the status of their vehicle.In this role, you will have the opportunity to...
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Sales Executive
3 weeks ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeCustomer Service ExpertiseIn this role, you will have the opportunity to develop your skills and knowledge in customer service, sales, and marketing.You will work closely with colleagues to provide excellent customer experiences and achieve sales targets.We offer a competitive salary of £32,000 - £38,000 per annum, depending on experience, as well as a...
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Customer Retention Specialist
2 weeks ago
Macclesfield, Cheshire East, United Kingdom Terryberry Full timeAbout the Role:Terryberry is seeking a Customer Retention Specialist to join our team. This individual will be responsible for retaining and growing our existing client base.Key Responsibilities:Own client onboarding, ensuring a seamless transition from Sales to Implementation and Client SuccessMonitor customer KPIs and take ownership of the customers usage...
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Automotive Service Advisor
3 weeks ago
Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeCompany OverviewA leading global automotive group, Group 1 Automotive, is committed to delivering exceptional customer experiences across its 114 dealerships in the UK. With a focus on trust and quality, the company has established itself as a leader in the industry.
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Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full timeOur company is built on a foundation of excellence, and we're looking for talented individuals to join our team as Sales Executives. As a Sales Executive, you'll have the opportunity to work with some of the most prestigious brands in the automotive industry, developing your skills and expertise across multiple sites and brands.Your responsibilities will...