Customer Experience Specialist

5 days ago


Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full time

Salary: £26,862.26 - £32,146.07

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We are seeking an exceptional Customer Experience Specialist to join our team at Group 1 Automotive. As a Service Advisor, you will be the primary point of contact for customers while their vehicles undergo maintenance and repair.

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  • Develop comprehensive product knowledge through manufacturer-led training.
  • Actively promote additional services and repairs based on Technician recommendations.
  • Schedule vehicles for appointments efficiently and accurately.
  • Maintain precise customer records within our systems.
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Benefits:

We offer a range of benefits, including 33 days annual leave, retail discounts, gym discounts, and a cycle-to-work scheme.

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About Us:

Group 1 Automotive is a global automotive group with over 7,000 colleagues dedicated to providing exceptional customer service.



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