Technical Support Specialist

2 days ago


Melksham, Wiltshire, United Kingdom White Horse Employment Full time

White Horse Employment is seeking a skilled IT Support Coordinator to join their team in the UK. This exciting role offers a competitive salary of £28,000 - £35,000 per annum.

About the Role:

We are looking for an individual who can provide first-line technical support to clients and in-house teams. The ideal candidate will have experience in managing equipment setup, troubleshooting technical issues, and maintaining CRM systems.

  • Manage the setup and integration of equipment
  • Provide first-line technical support for clients and internal teams
  • Hold regular check-ins with customers and update CRM systems accordingly
  • Offer technical support, including hardware issues, platform inspection, and external provider liaison
Key Skills and Qualifications:
  • Proven experience in a technical or IT support role
  • Proficiency in digital and cloud-based applications
  • Excellent customer service and relationship-building skills
  • Strong attention to detail and problem-solving abilities
Benefits:
  • Hybrid working arrangement (3 days in-office)
  • Life assurance and health cash plan
  • Team-building activities and personal development opportunities


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