User-Centred Service Designer

2 days ago


Kendal, Cumbria, United Kingdom Westmorland and Furness Council Full time

We are looking for a highly skilled Digital Services Design Officer to join our Digital Innovation Team at Westmorland and Furness Council. As a key member of our team, you will play a crucial role in leading the design and implementation of user-centred digital services.

The ideal candidate will have significant experience of managing and supporting change programmes in complex organisations, ability to review and challenge existing practices to embrace digital opportunities, passion for delivering excellent customer service, collaborative working style, adaptability, and willingness to innovate and try new ideas.

About the Job

  • This is an exciting opportunity to become part of our forward-thinking organisation dedicated to delivering excellent public services through cutting-edge digital solutions.
  • You will work collaboratively with teams across the organisation to create seamless and efficient digital experiences for our users.
  • The estimated salary for this position is £57,500 per annum, depending on your level of experience and qualifications.

Benefits and Perks

  • A competitive pension scheme, enhanced annual leave allowance, and various perks and discounts schemes.


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