Customer Experience Coordinator

3 days ago


Sheffield, Sheffield, United Kingdom SOFA Full time

We are looking for an experienced Customer Experience Coordinator to join our team at our Frasers Meadowhall Concession. In this 22 hours a week role, you will need to be available on weekends. Your key responsibility will be to advise customers on how to style their rooms and homes, using our extensive range of sofas and furniture. You will be the first point of contact for customers, providing exceptional customer service and ensuring that they have a positive experience in our store.

Job Description:
  • Meet and greet customers, making them feel welcome and relaxed.
  • Maintain the appearance of our showroom and ensure that our visual merchandising is of the highest standard.
  • Provide expert advice and guidance to customers, helping them to find the perfect sofa or piece of furniture for their home.
  • Process sales quotations and orders efficiently, ensuring that customer information is up-to-date.
  • Represent sofa.com as a brand ambassador, embodying our values and culture.
  • Stay up-to-date with the latest product and interior design trends.
Requirements:
  • Proven experience in retail and interior design.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Ability to think creatively and come up with innovative solutions.
  • Proficient in MS Office and general IT.
Benefits:
  • Competitive salary (£24,000 - £28,000 per annum).
  • Ongoing training and development opportunities.
  • Beneficial pension scheme.
  • Discounts on sofa.com products.
Estimated Salary: £26,500 - £31,500 per annum.

  • Sheffield, Sheffield, United Kingdom German Doner Kebab Full time

    Customer Experience CoordinatorWe are a fast-growing restaurant brand changing the perception of the kebab world.A leader in the Casual Dining sector with industry-leading service, exceptional food, and unforgettable experiences for our guests.Your role as Customer Experience Coordinator is crucial to achieving our brand standards and ensuring every guest...


  • Sheffield, Sheffield, United Kingdom Cobalt Consulting (UK) Ltd Full time

    Key Responsibilities:We are looking for a skilled Customer Experience Coordinator to support our operations at Cobalt Consulting (UK) Ltd. In this role, you will work closely with our residents in a dynamic Build to Rent development in Sheffield, providing an exceptional experience from start to finish.The salary range for this position is £25,000 -...


  • Sheffield, Sheffield, United Kingdom United Living Group Full time

    United Living GroupAbout UsWe are a leading UK infrastructure and property services company, dedicated to designing, building, maintaining, and connecting communities and critical infrastructure for a sustainable and inclusive society.Our mission is to make a positive impact on people's lives by delivering high-quality services that meet the needs of our...


  • Sheffield, Sheffield, United Kingdom Barratt Developments Full time

    About UsBarratt Developments is a leading national housebuilder with a long history of delivering high-quality homes to customers across the UK.As a Customer Care Technician, you will be an integral part of our team, ensuring that our customers receive exceptional care and support throughout their home buying experience.Your primary responsibility will be to...


  • Sheffield, Sheffield, United Kingdom Optima Health Full time

    We're seeking a highly organized and detail-oriented individual to join our team as a Occupational Health Service Specialist.In this role, you'll be responsible for providing administrative support to our clinicians, managing customer enquiries, and ensuring that all activities are completed to the highest standard.You'll work closely with our clinicians to...


  • Sheffield, Sheffield, United Kingdom deverellsmith Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Residential Experience Coordinator to join our team at deverellsmith in Sheffield. This exciting role offers a competitive salary of £32,000-£35,000 and the opportunity to collaborate with teams across the UK.The successful candidate will have experience in BTR or PBSA, a proactive...


  • Sheffield, Sheffield, United Kingdom GES - Global Experience Specialists Full time

    Job SummaryThe Account Executive role is responsible for managing client exhibit programs and projects from start to finish. This includes developing project cost proposals, presenting to clients, and coordinating Spiro vendors and external agencies.A strong communicator with excellent organisational skills, passion for travel, and fluency in French and...


  • Sheffield, Sheffield, United Kingdom Cineworld Cinemas Ltd Full time

    About Us:Cineworld Cinemas Ltd is a leading film exhibition company with a reputation for delivering exceptional customer experiences. We operate state-of-the-art cinemas across the UK, showcasing the latest movies in a comfortable and welcoming environment.Why Join Our Team?As a Development Management Team Leader, you will play a vital role in shaping the...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    We are seeking a highly skilled Community Living Experience Coordinator to join our team at Ritz Recruitment Limited in Sheffield. As an Assistant Community Manager, you will play a key role in delivering exceptional customer service and maintaining a high-quality living environment.About the RoleThe successful candidate will be responsible for supporting...


  • Sheffield, Sheffield, United Kingdom CV-Library Full time

    Do you want to take your hospitality career to new heights? Constellation Careers is seeking a skilled Five-Star Dining Experience Coordinator to join our team in Sheffield. As a key member of our team, you will be responsible for delivering exceptional dining experiences for our guests, ensuring that every meal is a memorable one.We offer a competitive...


  • Sheffield, Sheffield, United Kingdom GES - Global Experience Specialists Full time

    Job Overview: The Account and Data Executive will play a critical role in managing client exhibit programs and projects at GES - Global Experience Specialists. This position requires strong organizational skills, excellent communication abilities, and a passion for travel and cultural exchange. About the Role: • Develop and implement effective strategies...

  • Customer Service

    3 weeks ago


    Sheffield, Sheffield, United Kingdom AVD Appoint Full time

    Job OverviewA Customer Service & Sales Coordinator is required to support the growth of our business in Warmsworth. This role will be pivotal in optimizing service, support, order processing, and deliveries to customers.The ideal candidate will have a minimum of 5 years' experience in a Customer Service role, with experience working for an Engineering...


  • Sheffield, Sheffield, United Kingdom CV-Library Full time

    CV-Library is seeking a Facilities Support Specialist to join our team and provide exceptional support to our customers and stakeholders. As a key member of our team, you will be responsible for managing helpdesk operations, ensuring efficient and effective support for all estates-related queries and issues.About the Role:The successful candidate will have...


  • Sheffield, Sheffield, United Kingdom CV-Library Full time

    Job Title: Customer Experience LeadWe are seeking a highly motivated Customer Experience Lead to join our team at CV-Library. As a Customer Experience Lead, you will be responsible for driving customer satisfaction and loyalty, developing strategies to improve customer engagement, and leading a team of customer-facing staff.Key Responsibilities:Developing...


  • Sheffield, Sheffield, United Kingdom Sue Ross Recruitment Ltd Full time

    About the RoleThis is an exciting opportunity to join Sue Ross Recruitment Ltd as a Customer Success Account Manager. As a key member of the team, you will play a vital role in driving customer satisfaction and loyalty.Responsibilities:Develop and implement strategies to improve customer experience and retention.Build and maintain strong relationships with...


  • Sheffield, Sheffield, United Kingdom ONLY FE Full time

    We are seeking a dedicated and supportive individual to join our team as a Learning Experience Coordinator at ONLY FE in Sheffield.As a key member of our staff, you will play a vital role in enhancing the academic experience of our students. Your primary responsibility will be to provide tailored support to students, helping them to overcome challenges and...


  • Sheffield, Sheffield, United Kingdom Gleeson Full time

    We are looking for a Customer Experience Specialist to join our team in South & West Yorkshire. As a key member of the sales team, you will be responsible for providing exceptional customer service and driving sales growth across the region.Key Responsibilities:You will work closely with clients, solicitors, estate agents, and other stakeholders to meet...


  • Sheffield, Sheffield, United Kingdom Cineworld Cinemas Ltd Full time

    About the Job:We are seeking a Customer Experience Specialist to work in one of our busy cinemas. As a Barista, you will be responsible for delivering exceptional customer service and ensuring that every customer has an excellent experience. This will involve acting as an ambassador for our brand, embracing our coffee culture, and discovering ways to meet...


  • Sheffield, Sheffield, United Kingdom Aviva Full time

    Job Summary:We are seeking a skilled Customer Service Advisor to join our team at Aviva. As a Customer Experience Ambassador, you will be the voice of Aviva, providing exceptional service to our customers via phone, live chat, and email.About the Job:This role is perfect for individuals who thrive on delivering outstanding customer experiences and have a...


  • Sheffield, Sheffield, United Kingdom M&S Full time

    Job Summary:We are seeking an experienced Data Management Leader to join our team, driving business growth and improving customer experiences across our stores.Salary:£90,000 - £140,000 per annum.Main Responsibilities:Implement the retail plan and deliver key performance indicators (KPIs) to drive business growth and profitability.Recruit, develop, and...