Customer Service Representative

4 weeks ago


Heywood, Manchester, United Kingdom Moto Full time
Customer Service Representative - Moto

As a Customer Service Representative at Moto, you will be part of a dynamic team delivering exceptional customer service and transforming the UK's rest stop experience.

We're not seeking colleagues with years of customer service experience in hospitality or retail, we're just looking for enthusiastic people to join our team.

What we offer our Customer Service Representatives:

  • 1,000 retention bonus*
  • Up to 440 annual bonus scheme
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more...
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications
  • Weekly Pay

Key responsibilities as a Customer Service Representative:

  • Serving customers in a timely manner
  • Preparing food and refreshments
  • Providing exceptional customer service
  • Handling customer enquiries
  • Operating tills and processing orders
  • Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we'd love to hear from you.

Hourly rates of pay may differ for under 18's.

Where our customer's journey pauses, yours just begins.

Apply today.

*Retention bonus payable subject to completion of KFC's Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

INDLP



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