Yard Customer Service Representative

3 weeks ago


Heywood, Manchester, United Kingdom Travis Perkins Full time

Job Summary

We are seeking a highly motivated and customer-focused Yard Customer Assistant to join our team at Travis Perkins. As a key member of our branch, you will play a vital role in delivering exceptional customer service and contributing to our continued success.

About the Role

As a Yard Customer Assistant, you will be responsible for processing customer orders, loading and unloading vehicles, and unloading building products from supplier deliveries. You will also be involved in maintaining a tidy and safe working environment, ensuring our high standards are always met.

Key Responsibilities

  • Provide exceptional customer service, building strong relationships with our customers
  • Process customer orders efficiently and accurately
  • Load and unload vehicles, ensuring safe and secure transportation of goods
  • Unload building products from supplier deliveries and accurately book them into the branch warehouse
  • Maintain a tidy and safe working environment, adhering to our high standards

What We Offer

We offer a competitive salary, 22 days holiday plus bank holidays, and a range of benefits including Save As You Earn and Buy As You Earn schemes. You will also have access to our Group Life Assurance and Contributory Pension Scheme, as well as colleague recognition awards and an employee assistance programme.

About Us

Travis Perkins is a leading supplier of building materials, kitchens, and other essentials to trade professionals and self-builders across the UK. Our Fort William branch is a busy and fast-paced environment, employing 12 staff across sales, drivers, and yard roles. We are committed to being a truly inclusive employer, providing a safe and welcoming environment for all our employees.



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