Sales Assistant

3 weeks ago


Heywood, Manchester, United Kingdom Card Factory Full time

Job Introduction

Location

Our store in a convenient location allows us to serve a wide customer base.

Contracted Hours Available

We require a Sales Assistant to work approximately 6 hours per week.

Job Type

This is a Fixed Term Contract.

Role Responsibility

We are passionate about delivering exceptional customer service and are seeking a Sales Assistant to join our team to help us achieve this.

The pace is fast, our standards are high and we're proud of it. We lead the way after all. It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don't worry, you'll have lots of fun along the way and you'll understand why you need to be a little bit mad to work here.

  • Provide excellent customer service to our customers at all times.
  • Process all sales politely, efficiently and accurately while upselling on till products.
  • Price and merchandise stock and products correctly.
  • Work with the team to unload and unpack deliveries.
  • Assist with stock takes, which may include working outside the store's normal opening hours.

Retail experience is not necessary when beginning your Card Factory story. We look for personality and a passion for customer service above all else.

We want to support a work/life balance, therefore don't worry if you're not available all hours of the day – just tell us when you are available to work.

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title. The pace is fast, our standards are high and we're proud of it. We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you'll be customer focused and will bring your best to the team.

Package Description

About the Company

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support Financial Education Tools Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together.
  • Discounted and mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  • Enhanced Family leave.

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