Pensions Administrator

6 days ago

Horsham, West Sussex, United Kingdom Schroders Full time

About the Role

Schroders is seeking a highly skilled Pensions Administrator to join our team. As a key member of our pension administration team, you will be responsible for ensuring the smooth operation of our pension services.

Key Responsibilities

  • Set up new pension accounts and ensure compliance with regulatory standards.
  • Vet pension transfer documentation and coordinate with pension providers to ensure seamless transfer processes.
  • Manage client contributions and facilitate direct debit collections.
  • Calculate and process pension retirement benefits, including reconciliations.
  • Administer payments of income benefits via our payroll system.
  • Handle death benefits and engage with customers through various communication channels.
  • Oversee service level agreements and address incoming queries.
  • Stay up-to-date with technical and scheme changes in the financial services market.
  • Participate in team meetings and contribute valuable insights.
  • Develop a strong understanding of pensions and industry platforms.
  • Follow procedures and instructions to ensure the best outcome for our clients.

Requirements

  • Relevant experience in administration or processing, preferably in the financial services industry.
  • Familiarity with Personal Pension Administration.
  • Excellent problem-solving and customer service skills.
  • Effective written and verbal communication abilities.
  • An analytical approach combined with problem-solving skills.
  • A meticulous eye for detail and a commitment to accuracy in all work.
  • Ability to work independently and collaboratively as part of a team.
  • Self-driven and enthusiastic learner.
  • Skilled in time management and prioritization.
  • An inquisitive mind, willing to ask questions and suggest process improvements.

About Schroders

Schroders is a globally active asset manager with a diverse client base and a commitment to delivering excellent investment performance through active management. We value diversity and inclusion, and strive to create an environment where everyone feels welcome and valued.

We recognize potential in all our employees, regardless of background or experience. Our goal is to deliver exceptional investment performance to our clients, and we believe that a diverse and inclusive team is essential to achieving this goal.

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