Patient Experience Coordinator

1 day ago


Sheffield, Sheffield, United Kingdom Optical Express Full time
Career Opportunities at Optical Express

Optical Express is a leading provider of eye care services, and we are seeking a skilled Eye Care Advisor to join our team. As an Eye Care Advisor, you will play a critical role in ensuring the best possible outcomes for our patients.

Key Responsibilities:

  • Provide excellent patient care and ensure a smooth experience for our patients.
  • Collaborate with optometrists and surgeons to arrange consultations and surgeries.
  • Maintain accurate and up-to-date patient records and provide clear communication to patients.

Benefits:

  • £24,000 per annum salary, plus excellent bonus potential.
  • State-of-the-art working environments, 29 days annual leave, and free eye tests.
  • Free Laser Eye Surgery and Intraocular Lens Surgery, discounted prescription eyewear, and a generous friends and family discount scheme.
  • Ongoing training and development opportunities and a pension scheme.

Requirements:

  • Strong communication and negotiation skills and ability to work independently and as part of a team.
  • Commercial awareness and a commitment to providing world-class customer service.

Our Culture:

At Optical Express, we value our employees and strive for excellence in everything we do. We focus on delivering exceptional patient care and maintaining a culture of care, trust, and integrity.



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