Gaming Operations Manager

2 days ago

Leicester, Leicester, United Kingdom The Rank Group Full time

Job Opportunity

As a key member of The Rank Group team, we're looking for a skilled Casino Manager to join our team in Grosvenor Leicester. This exciting role offers the chance to lead a team of multi-skilled employees, delivering an exceptional experience to our customers across gaming, leisure, and food and beverage.

Key Responsibilities

  • Develop and lead a strong team of multi-skilled employees to deliver the Grosvenor brand experience.
  • Deliver an excellent product and customer experience while upholding safer gambling principles.
  • Drive casino performance, measured against a balanced scorecard of targets covering finance, customer service, and team metrics.
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Be part of a highly capable management team committed to safer gambling, customer excellence, and quality products.
  • Proactively drive sales and control margin and costs to drive casino profitability.
  • Ensure compliance with all regulations, particularly the Gaming Commission licensing requirements.

Requirements

  • PML License holder with UK Gaming experience.
  • Proven success in driving team performance and profitability.
  • Ability to lead people and communicate standards and targets for a successful casino.
  • Previous experience in roles such as Gaming Supervisor, Casino Shift Manager, Pit Boss, or similar.

Apply Now

To find out more about this opportunity, please contact us. We look forward to hearing from you.

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