Gaming Operations Manager

3 weeks ago


Leicester, Leicester, United Kingdom The Rank Group Full time

Job Opportunity

As a key member of The Rank Group team, we're looking for a skilled Casino Manager to join our team in Grosvenor Leicester. This exciting role offers the chance to lead a team of multi-skilled employees, delivering an exceptional experience to our customers across gaming, leisure, and food and beverage.

Key Responsibilities

  • Develop and lead a strong team of multi-skilled employees to deliver the Grosvenor brand experience.
  • Deliver an excellent product and customer experience while upholding safer gambling principles.
  • Drive casino performance, measured against a balanced scorecard of targets covering finance, customer service, and team metrics.
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Be part of a highly capable management team committed to safer gambling, customer excellence, and quality products.
  • Proactively drive sales and control margin and costs to drive casino profitability.
  • Ensure compliance with all regulations, particularly the Gaming Commission licensing requirements.

Requirements

  • PML License holder with UK Gaming experience.
  • Proven success in driving team performance and profitability.
  • Ability to lead people and communicate standards and targets for a successful casino.
  • Previous experience in roles such as Gaming Supervisor, Casino Shift Manager, Pit Boss, or similar.

Apply Now

To find out more about this opportunity, please contact us. We look forward to hearing from you.



  • Leicester, Leicester, United Kingdom The Rank Group Full time

    Job Title: Gaming Operations ManagerJob Summary:We are seeking an experienced Gaming Operations Manager to oversee the table gaming and poker activities in our casino. The successful candidate will be responsible for leading a team of casino managers, ensuring the smooth running of each casino shift, and driving customer service standards.Key...


  • Leicester, Leicester, United Kingdom The Rank Group Full time

    Job Title: Table Gaming Operations ManagerAs a Table Gaming Operations Manager at The Rank Group, you will be responsible for overseeing the gaming operation in one of our casinos. You will lead a team of Casino Managers, taking operational responsibility for all table gaming and Poker activities, and ensuring the smooth running of each casino shift.Key...

  • Table Gaming Manager

    1 month ago


    Leicester, Leicester, United Kingdom Rank Group Full time

    Job DescriptionWe're Grosvenor Casinos, a leading gaming operator in the UK. Our Leicester Casino is seeking an experienced Table Gaming Manager to join our team.As a Table Gaming Manager, you will be responsible for leading the gaming team to deliver an effective gaming operation, maximizing profitability and customer satisfaction.Key responsibilities...

  • Gaming Team Lead

    2 days ago


    Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full time

    About the RoleWe are seeking a skilled Gaming Team Lead to join our team at Grosvenor Casinos Limited.The successful candidate will lead and develop the Gaming team to deliver an effective Gaming Operation, using Tangam Management software and central teams to drive performance. They will also be responsible for resource planning of the Gaming team to meet...

  • Table Gaming Leader

    5 days ago


    Leicester, Leicester, United Kingdom The Rank Group Full time

    Job DescriptionAs Table Gaming Leader at The Rank Group, you'll be responsible for leading a team of casino professionals to deliver an exceptional gaming experience. Your focus will be on operational efficiency, customer satisfaction, and driving business growth through effective resource planning and performance management.Key ResponsibilitiesLead and...


  • Leicester, Leicester, United Kingdom Rank Group Full time

    Company Overview:">Grosvenor Leicester is a leading gaming venue seeking an experienced Casino Manager to join our team.We offer a unique blend of gaming, leisure, and food and beverage experiences that set us apart from the rest.Salary:">Our competitive salary package includes highly competitive salary+ tips + bonus potential of up to 10%.Job...


  • Leicester, Leicester, United Kingdom Grosvenor Casinos Full time

    Company OverviewGrosvenor Casinos is a leading gaming operator with a strong presence in the UK. Our venues are at the heart of their communities, offering a space for people to play, socialize and enjoy our fantastic food, drink and entertainment.About the RoleWe are seeking an experienced dealer to join our team in Leicester. As a key member of our gaming...


  • Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full time

    About the JobIn this key role, you will be accountable for the smooth running of each casino shift, ensuring that all aspects of the gaming operation are delivered to a high standard. You will work closely with the Gaming team to achieve sales and yield targets, and have a proven track record of success in achieving these goals.As a Gaming Team Lead, you...


  • Leicester, Leicester, United Kingdom The Rank Group Full time

    Company DescriptionGrosvenor Casino, LeicesterWe are seeking a skilled Dealer to deliver outstanding customer service through live gaming experiences. As a valued team member, you'll enjoy a range of benefits, including:£1,000 joining incentive, paid in two installments (T&Cs apply)A share of uncapped tipsPremium pay allowance after midnight (£1 per hour)...


  • Leicester, Leicester, United Kingdom Rank Group Full time

    About This Opportunity:">This is an excellent chance to join a leading gaming venue and take on a leadership role in a dynamic and challenging environment.Role Overview:">The successful candidate will be responsible for leading a team of multi-skilled employees and driving business growth through exceptional customer service, innovative sales strategies, and...

  • Senior Casino Manager

    3 weeks ago


    Leicester, Leicester, United Kingdom Grosvenor Casinos Full time

    Job DescriptionTable Gaming Manager RoleWe are seeking a highly skilled and experienced Table Gaming Manager to join our team at Grosvenor Casinos. As a key member of our operations team, you will be responsible for leading the gaming team to deliver an effective gaming operation that meets our key performance metrics.Lead and support the gaming team to...


  • Leicester, Leicester, United Kingdom Bennett and Game Recruitment Ltd Full time

    Job Title: Experienced Site Operations Manager WantedBennett and Game Recruitment Ltd are seeking an experienced Site Manager to lead day-to-day operations on critical projects in water and wastewater process technology. The ideal candidate will have a focus on remediation works and groundworks, driving productivity and ensuring top-tier health and safety...


  • Leicester, Leicester, United Kingdom The Rank Group Full time

    Job OverviewThe Casino Manager role at Grosvenor Leicester is a key position that requires a strong leader to deliver an exceptional customer experience. As a Casino Manager, you will be responsible for leading a team of multi-skilled employees to deliver the Grosvenor brand experience across gaming, leisure, and food and beverage.Key ResponsibilitiesDevelop...


  • Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full time

    Job OverviewWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos Limited. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, driving business growth, and ensuring compliance with regulatory requirements.Key Responsibilities:Lead a team of...


  • Leicester, Leicester, United Kingdom The Rank Group Full time

    Job Title: Experienced Casino DealerCompany Overview: Grosvenor Casinos is a leading gaming operator in the UK, offering a unique and exciting experience for customers.Job Summary: We are seeking an experienced dealer to join our team at Grosvenor Casino, Leicester. As a skilled dealer, you will be responsible for delivering outstanding customer service...


  • Leicester, Leicester, United Kingdom The Rank Group Full time

    Company OverviewGrosvenor Casinos is a leading provider of entertainment and gaming experiences in the UK, with a strong presence in local communities.Salary: £18,000 - £22,000 per annum, depending on experienceJob DescriptionWe are seeking an experienced dealer to join our team at Grosvenor Casino, Leicester. As a skilled professional, you will be...


  • Leicester, Leicester, United Kingdom Rank Group Full time

    Summary:">This exciting opportunity offers a unique chance to lead a talented team and drive business growth in a dynamic gaming environment.About the Role:">The successful candidate will have a proven track record of delivering exceptional results in a similar role.With a passion for customer service and a focus on safety and compliance, you will thrive in...


  • Leicester, Leicester, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Field Operations ManagerJob Summary:We are seeking a highly skilled Field Operations Manager to lead our team of field operatives in the East Midlands area. As a Field Operations Manager, you will be responsible for overseeing the day-to-day operations of the team, developing and implementing strategies to improve efficiency and productivity, and...

  • Sports Data Analyst

    1 month ago


    Leicester, Leicester, United Kingdom Stats Perform group Full time

    At Stats Perform, we're seeking a skilled Sports Data Analyst to join our team. As a Data Collector, you'll be responsible for reporting sports data from games directly from the venue or in our offices. This role requires attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.The ideal candidate will have a...


  • Leicester, Leicester, United Kingdom JT Recruit Full time

    Job Title: Waste Operations ManagerJob Summary: We are seeking a highly skilled Waste Operations Manager to join our team at JT Recruit. The successful candidate will be responsible for managing waste operations, supervising employees, and ensuring compliance with environmental regulations.Key Responsibilities:Manage waste operations: Oversee the daily...