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Gaming Operations Manager

1 month ago

Leicester, Leicester, United Kingdom The Rank Group Full time

Job Overview

We are seeking a skilled Gaming Manager to oversee our table gaming and Poker activities in the Casino. As a key member of our team, you will be responsible for leading, supporting, and developing the Gaming team to deliver an effective Gaming Operation.

Key Responsibilities

  • Lead and support the Gaming team to achieve operational excellence.
  • Use Tangam Management software and central teams to drive performance and efficiency.
  • Ensure resource planning and allocation to meet operational demand.
  • Drive customer service standards and maximize profitability.
  • Be accountable for the smooth running of each casino shift and make decisions in the absence of the General Manager.

Requirements

To be successful in this role, you will need to have a current PML License and extensive leadership experience in UK Gaming. You will also need to demonstrate previous success in achieving sales and yield targets, as well as a proven record of leading people and communicating standards and targets.

About Us

The Rank Group is a leading gaming and betting company with a strong commitment to delivering exceptional customer experiences. We offer a range of benefits, including a competitive salary, tips, and bonus potential, as well as opportunities for career growth and development.