Tata Consultancy Services Customer Service Representative
3 weeks ago
We are seeking a skilled Operations Support Specialist - Customer Service to join our team at Tata Consultancy Services. As an Operations Support Specialist, you will be responsible for providing top-notch customer service to our clients through various communication channels.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless delivery of products and services.
- Work closely with customers to identify opportunities for process improvements and provide tailored solutions.
About the Role
This is a fantastic opportunity to work in a dynamic environment with a leading provider of IT consulting and business solutions. Our client is a renowned company in the Pensions sector, offering a range of innovative products and services.
Requirements
- 2+ years of experience in a customer-facing role, preferably in the insurance industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
- Familiarity with CRM systems and other software applications used in customer service roles.
What We Offer
Our client offers a competitive salary of £22,500 - £28,000 per annum, depending on experience, as well as a range of benefits including private healthcare, pension scheme, and life assurance.
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