Tata Consultancy Services Customer Service Representative

3 weeks ago


Nottingham, Nottingham, United Kingdom Tata Consultancy Services Full time
Job Overview

We are seeking a skilled Operations Support Specialist - Customer Service to join our team at Tata Consultancy Services. As an Operations Support Specialist, you will be responsible for providing top-notch customer service to our clients through various communication channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless delivery of products and services.
  • Work closely with customers to identify opportunities for process improvements and provide tailored solutions.

About the Role

This is a fantastic opportunity to work in a dynamic environment with a leading provider of IT consulting and business solutions. Our client is a renowned company in the Pensions sector, offering a range of innovative products and services.

Requirements

  • 2+ years of experience in a customer-facing role, preferably in the insurance industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
  • Familiarity with CRM systems and other software applications used in customer service roles.

What We Offer

Our client offers a competitive salary of £22,500 - £28,000 per annum, depending on experience, as well as a range of benefits including private healthcare, pension scheme, and life assurance.



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