Operations Customer Service Associate
17 hours ago
Tata Consultancy Services is a purpose-led transformation company that supports clients in making a meaningful difference to the people and communities they serve.
We are currently seeking an Operations Customer Service Associate to provide customer support to existing customers over the phone, webchat & email.
The successful candidate will be responsible for maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high-volume production environment.
Key Responsibilities- Provide customer support via phone, webchat & email
- Maintain high levels of customer care
- Work in a team environment to promote a positive work ethic
- Meet targets such as Quality, CSAT, AHT, Compliance, Attendance & Adherence
- Excellent communication skills
- Strong ability to multi-task
- Ability to work in a target-oriented environment
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary package includes paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and income protection, laptop and phone, cycle-to-work scheme, exclusive discounts on gym memberships, discounted rates on car leasing options, staff discounts within the larger Tata network, and access to extensive training resources.
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Customer Service Associate
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Customer Service Associate
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Customer Service Delivery Associate
4 weeks ago
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Operational Team Associate
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Customer Service Associate Specialist
1 week ago
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Financial Services Operations Associate
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Customer Service Associate
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Customer Service Associate
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Customer Service Associate
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Customer Service Associate
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Customer Service Coordinator
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Customer Service Sales Associate
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Customer Service Stock Associate
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