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Customer Service Delivery Associate

2 months ago

Nottingham, Nottingham, United Kingdom Tesco Full time

About the Role

As a Customer Service Delivery Associate at Tesco, you will be responsible for delivering exceptional customer service by ensuring timely and accurate delivery of groceries to our customers' homes.

We are looking for individuals who possess excellent communication skills, are reliable, and have a strong commitment to customer satisfaction. If you have a passion for delivering great service and are eager to work in a fast-paced environment, we encourage you to apply.

About You

  • You will need to have a valid UK/EU/EEA driving license (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
  • You will also need to be physically fit and able to lift heavy items as part of your role.

What We Offer

  • A competitive salary of £13.28 per hour, increasing to £15.05 for stores inside the M25.
  • A minimum of 16 guaranteed hours per week, with opportunities for additional hours.
  • A comprehensive benefits package, including access to free wellbeing services, life cover, and an award-winning pension scheme.
  • The chance to work in a dynamic and supportive team environment.

About the Job

As a Customer Service Delivery Associate, you will be responsible for:

  • Loading and unloading groceries from our vans.
  • Ensuring that all deliveries are made on time and to the customer's satisfaction.
  • Providing exceptional customer service by answering questions and resolving any issues that may arise.
  • Maintaining a clean and tidy van and adhering to all health and safety guidelines.

Why Join Us?

Tesco is a leading retailer committed to providing excellent customer service and creating a positive shopping experience for our customers. As a Customer Service Delivery Associate, you will play a key role in helping us achieve this goal. We offer a supportive and inclusive work environment, with opportunities for career progression and professional development.