Service Delivery Representative

3 weeks ago


Nottingham, Nottingham, United Kingdom Tata Consultancy Services Full time
Job Title: Service Delivery Representative

Salary: £26,500 - £31,000 per annum (depending on experience)

We are searching for a highly skilled Service Delivery Representative to join our team in Nottingham, UK. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various communication channels.

About the Role:

  • Deliver superior customer service through phone, web chat, and email interactions.
  • Maintain high levels of customer satisfaction while working in a dynamic, high-volume environment.
  • Implement established communication guidelines to ensure seamless customer engagement.
  • Effectively manage a large volume of customer inquiries with diverse levels of complexity.

Your Skills:

  • Excellent communication and interpersonal skills.
  • Proven ability to multitask and prioritize tasks efficiently.
  • Strong team player with excellent collaboration skills.
  • Ability to operate effectively in a fast-paced, goal-oriented environment.

What We Offer:

  • Competitive salary and benefits package.
  • Paid annual leave.
  • Pension scheme contributions.
  • Private health insurance covering dental & optical care.
  • Life assurance and income protection.

Culture of Inclusion:

We believe in fostering an inclusive workplace culture that celebrates diversity and promotes equality. Our motto 'Inclusion without Exception' reflects our commitment to creating a welcoming environment for all employees.



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