Training and Development Manager
1 day ago
Hays Travel Ltd is a leading travel agency with over 470 branches throughout the UK. We are committed to safeguarding colleague welfare and promoting excellent customer service.
We are seeking a Training and Development Manager to join our team as a Digital Skills Trainer. The ideal candidate will have experience in education and training, assessment awards, or quality assurance.
The role involves delivering training and assessments for Retail apprentices working towards their Travel Consultant Apprenticeship. You will assess, coach, and develop apprentices during progress reviews, selecting quality evidence to showcase capabilities. Additionally, you will deliver engaging and motivational training that achieves desired impact, evaluate training effectiveness, and suggest improvements.
Main Responsibilities- Deliver training and assessments for Retail apprentices in a virtual and classroom environment.
- Develop and implement training programs.
- Conduct regular progress reviews and provide feedback.
- Prior experience in Retail Travel sales and classroom/remote delivery is essential.
We offer a competitive salary, flexible working hours, and opportunities for professional growth and development. If you have prior experience in education and training, assessment awards, or quality assurance, it's desirable but not essential.
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