Customer Service Representative

3 weeks ago


Hebburn, South Tyneside, United Kingdom EE Full time
Customer Service Role

We are seeking a skilled and empathetic individual to join our customer service team as a Part-Time Advisor. As a key member of our team, you will be responsible for providing exceptional customer experiences, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, or chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Upsell and cross-sell our products and services to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet and exceed customer satisfaction targets
What We Offer
  • A competitive starting salary of £11,908.69 rising to £12,192.43 after 8 months
  • Huge discounts on EE and BT products, including mobile and broadband
  • Support in carving your own career path, with opportunities for development and growth
  • Season Ticket Travel Loan, to help with travel costs
  • Volunteering days, to give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family
Why EE?

At EE, we're passionate about developing our people and providing opportunities for growth and development. We're committed to creating a positive and inclusive work environment, where you can thrive and make a real difference in the lives of our customers.



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