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Sales Representative

1 month ago

Hebburn, South Tyneside, United Kingdom Keepmoat Homes Full time

Job Summary

We are seeking a highly motivated Sales Executive to join our North East region team at Keepmoat Homes. The successful candidate will work closely with the Sales Manager to ensure targets are met, sales are closed, and deposits taken within set guidelines.

Key Responsibilities

  • Support customers through the buying process, both in person and via telephone and email.
  • Maintain contact with customers through updates on promotions and keep existing customers informed on all aspects of build, sales, and progression.
  • Ensure standard follow-up procedures are adhered to and respond to customer complaints and issues.
  • Work with third parties such as banks, solicitors, and estate agents to progress each sale through to completion in a timely manner.
  • Open the show home, organize the presentation of the Sales Information Centre, Show Home, and Landscaping, including signage and cleanliness.

Requirements

  • Passionate about customer service and possess strong initiative, drive, and enthusiasm to work with Centre of Excellence guidelines.
  • Proven experience working in a similar position using sales and negotiation skills to build relationships with customers.
  • Collaborative, with excellent communication skills and the ability to interact with different types of people.
  • Take a straightforward approach, honest, open, and friendly with customers.
  • Open-minded, flexible, and creative with a progressive mindset and ability to see the bigger picture.

Benefits

  • Competitive rates of pay.
  • Bonus scheme linked to team and company performance.
  • Special offers for staff, including holidays, health club memberships, and days out.
  • Trust and development opportunities to progress your career.

Our Values

  • Straightforward: We get the job done in the most efficient and effective way.
  • Collaborative: We work together in partnership to deliver the very best customer experience.
  • Passionate: We care about what we do and put pride and energy into delivering results.
  • Creative: We are proactive, flexible, and resourceful, listening, learning, and delivering solutions.