Retail Customer Service Brand Ambassador

5 days ago


Gloucester, Gloucestershire, United Kingdom Sue Ryder Full time

About Sue Ryder

Sue Ryder is a charity retailer with over 400 shops, providing 7 million hours of support every year. We value diversity and welcome volunteers and supporters from all backgrounds.

Our charity helps people through the most difficult times of their lives, including bereavement, neurological disorders, and life-limiting illnesses.

We offer a wide range of services, including palliative care, hospice care, and bereavement support.

Job Role Overview

This is an exciting opportunity to join our team as a Retail Customer Service Brand Ambassador Volunteer at our Abbeydale shop in the Glevum Shopping Centre.

As a Retail Customer Service Brand Ambassador, you will be the face of our charity, engaging with customers and donors to raise awareness and funds for our cause.

Key Responsibilities

  1. Engage with Customers - Provide excellent customer service on the shop floor, responding to queries and resolving any issues.
  2. Raise Awareness - Share stories about Sue Ryder and our work with donors, customers, and volunteers to increase awareness and funds for our charity.
  3. Support Volunteers - Assist other volunteers with customer support, ensuring a seamless experience for our customers.

Requirements

To succeed in this role, you will need to be friendly, approachable, and able to work effectively as part of a team.

You should also be flexible, willing to learn, and able to communicate confidently with customers and colleagues.

Benefits

As a Retail Customer Service Brand Ambassador, you will enjoy:

  1. Flexible Working Hours - Choose your shifts to suit your availability.
  2. Volunteer Discount - Enjoy discounts on donated goods sold in our shops.
  3. Travel Reimbursement - Get reimbursed for reasonable travel expenses for a minimum regular commitment.

Estimated Salary: £8-10 per hour (dependent on location and experience).



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