Charity Retail Experience Officer

1 day ago


Gloucester, Gloucestershire, United Kingdom Sue Ryder Full time

About Sue Ryder

Sue Ryder is a UK-based charity retailer with over 400 shops across the country. Our mission is to provide high-quality care and support to those who need it most, while also promoting education and awareness about our charitable causes.

We strive to create a welcoming and inclusive environment for our customers, volunteers, and staff. Our goal is to make a positive impact on the lives of everyone we touch, whether it's through our retail operations or community programs.

Job Role Overview

As a Retail Customer Service Brand Ambassador Volunteer at our Abbeydale shop in the Glevum Shopping Centre, you will play a vital role in helping us achieve our mission.

By engaging with customers, sharing stories about Sue Ryder, and supporting fellow volunteers, you will contribute significantly to raising awareness and funds for our charity.

Key Responsibilities

  1. Customer Engagement - Build strong relationships with customers, listening to their needs and concerns, and offering expert advice on our products and services.
  2. Awareness Raising - Use your passion for Sue Ryder to share stories and experiences with customers, donors, and volunteers, inspiring them to get involved and make a difference.
  3. Volunteer Support - Collaborate with other volunteers to ensure seamless customer service, and provide guidance and assistance when needed.

Requirements

To excel in this role, you should possess excellent communication skills, a warm and welcoming demeanor, and a willingness to learn and adapt to new situations.

You will also need to be flexible, available to work varying shifts, and comfortable working in a fast-paced environment.

Benefits

As a Retail Customer Service Brand Ambassador, you can expect:

  1. Competitive Hourly Rate - Earn £9-11 per hour (dependent on location and experience).
  2. Opportunities for Advancement - Develop your skills and knowledge, potentially leading to more senior roles within Sue Ryder.
  3. Reimbursed Travel Expenses - Receive reimbursement for reasonable travel costs associated with volunteering.

Salaries May Vary Depending on Location and Experience.



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