Charity Community Engagement Officer

2 days ago


Gloucester, Gloucestershire, United Kingdom Sue Ryder Full time
Job Overview

Are you passionate about retail and customer service? Do you want to make a difference in your community? As a Retail Customer Service Brand Ambassador Volunteer with Sue Ryder, you will have the opportunity to engage with customers, promote our charity's work, and contribute to raising awareness and funds for our cause.

You will be based in our Abbeydale shop in the Glevum Shopping Centre, where you will provide exceptional customer service, share stories about Sue Ryder's work, and inspire donors, customers, and volunteers to support our charity.

Key responsibilities include:

  • Engaging with customers, providing product recommendations, and promoting Sue Ryder's brand values.
  • Sharing information about Sue Ryder's work, including our Retail and Healthcare services.
  • Supporting colleagues with customer queries and issues.

To succeed in this role, you will need to possess excellent communication skills, be friendly and approachable, and have a strong understanding of Sue Ryder's work and values. As a volunteer with us, you will receive training and ongoing development to enable you to confidently discuss our services.

In return for your time and commitment, you will enjoy various benefits, including:

  • An estimated salary of £9.50-£10.30 per hour (dependent on location), reflecting your skills and experience.
  • Flexible working arrangements that suit your lifestyle.
  • Discounts on donated goods.
  • Reimbursement for reasonable travel expenses.
  • The opportunity to become part of a dynamic team dedicated to making a difference in the lives of those affected by neurological conditions and other life-changing illnesses.

Sue Ryder is a leading charity retailer with over 400 shops across the UK and Ireland, providing 7 million hours of support every year. We value diversity and welcome volunteers and supporters from all backgrounds.



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