Tenant Engagement Specialist

5 days ago


Gloucester, Gloucestershire, United Kingdom CV-Library Full time
Job Role

We are looking for a Resident Engagement Officer to play a vital role in shaping the future of Cheltenham, working as part of our Housing Services Community Team.

You will be responsible for spearheading the development of a modern and flexible approach to tenant and leaseholder engagement, ensuring that our engagement strategies meet the high standards set by the Regulator of Social Housing.

Your duties will include:

  • Coaching, training, and advising colleagues on best practice;
  • Delivering tenant engagement events;
  • Expanding and diversifying the current tenant and leaseholder engagement offer;
  • Maintaining accurate records and reporting on progress;

We offer a competitive salary of £28,163 - £30,559 per annum, as well as a range of benefits including an excellent pension scheme, generous holiday entitlement, and flexible working arrangements.



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