Senior Billing Operations Analyst

4 weeks ago


Nottingham, Nottingham, United Kingdom Yü Group Full time
Reports to: Billing Team Leader
Location: Nottingham Head Office
Working hours: Monday to Friday, 37.5 hours a week

As part of our expanding Billing Team at Yü Group, we are seeking a seasoned Billing Analyst to uphold and enhance the quality of service provided to our valued customers. While experience in the energy sector is advantageous, it is not a prerequisite. This is a remarkable opportunity to join a rapidly growing organization that offers long-term career prospects. We value passionate and driven individuals who contribute to our success story.
Key ResponsibilitiesAs a Senior Billing Analyst, your role will encompass:
  • Overseeing system tasks to ensure essential billing operations are executed efficiently.
  • Facilitating the maintenance and seamless operation of Billing Systems.
  • Coordinating and executing specific billing tests with the support of the broader team.
  • Managing a distinct customer billing portfolio and addressing specific account issues within established service level agreements.
  • Supporting the comprehensive delivery of assigned Billing Portfolio, including Group Billing.
  • Onboarding high-profile customers and ensuring billing configurations align with contractual agreements.
  • Establishing and maintaining regular communication with clients.
  • Collaborating with various departments to resolve intricate billing inquiries, including Metering/Industry/Data Exceptions.
  • Engaging with external agents to address complex industry and billing discrepancies.
  • Generating billing reports and statistics for management review.
  • Coordinating billing tasks to ensure weekly and monthly objectives are achieved.
  • Demonstrating the ability to work under pressure while managing multiple deadlines.
  • Building effective inter-departmental relationships.
  • Exhibiting flexibility and teamwork as the role evolves.
  • Identifying process enhancements and supporting the team in driving improvements.
  • Conducting UAT testing for system upgrades, bugs, and new software.
  • Experience with DC/DC/MOP & DNO is a plus.
  • Familiarity with industry data flows and a solid understanding of industry interactions is also beneficial.
About Yü GroupIf you possess the necessary skills, you could be an ideal fit for our team...
  • Decisive – Strong decision-making abilities to manage technical responsibilities.
  • Experienced – Ideally, you have a background in the energy or metering sector.
  • Effective communicator – Exceptional communication and interpersonal skills.
  • Ambitious – You seek a career opportunity rather than just another job.
  • Analytical – Naturally inquisitive with meticulous attention to detail.
  • Motivated – A proactive attitude with a desire to achieve success.
  • Collaborative – Enjoy working closely with a team to foster development.
  • Adaptable – A strong team player who can adjust as the role and organization evolve.
Employee BenefitsWe offer a comprehensive range of benefits for our employees, including:
  • 24 days of annual leave plus bank holidays
  • Holiday purchase option – up to 5 additional days
  • Day off on your birthday
  • Employee Assistance Programme
  • Annual salary review
  • Opportunities for learning and development
  • Enhanced parental leave policies
  • Recognition awards for contributions
  • Additional leave for significant life events
  • Long service recognition
  • Referral bonuses
  • Company sick pay (subject to length of service)
  • Modern facilities
  • Death in service and critical illness coverage
  • And many more benefits
If you require any reasonable adjustments to assist you in applying for a role, please inform us, and we will do our best to accommodate your needs.

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