Senior Billing Analyst
4 weeks ago
We are seeking an experienced Billing Analyst to join our team at Yü Group. As a key member of our Billing Team, you will be responsible for ensuring the smooth operation of our billing systems and providing excellent service to our customers.
Key Responsibilities- Review system tasks to ensure critical billing tasks are in order.
- Support maintenance and smooth running of Billing Systems.
- Organising and implementing specific billing testing with the support of the wider team.
- Responsible for unique customer billing portfolios and resolving specific customer accounts within agreed service level agreements.
- Supporting end-to-end delivery of designated Billing Portfolio, including Group Billing.
- Onboard VIP customers and ensure Billing setup is as per contractual arrangements.
- Set up and maintain regular client calls.
- Working alongside other departments to resolve complex billing queries, i.e., Metering/Industry/Data Exceptions.
- Liaise with External agents to resolve complex Industry/Billing exceptions.
- Producing billing statistics to report to Line manager.
- Coordination of Billing tasks to ensure weekly/monthly targets are met.
Yü Group is one of the UK's fastest-growing business gas, electricity, and water suppliers, supplying thousands of companies across the UK. We are on a mission to shake up the UK business energy market with our winning combination of expert, personal service, and competitive prices, specifically tailored to the needs of commercial customers.
What We Offer- 24 days annual leave + bank holidays.
- Holiday buy – up to 5 additional days.
- Day off on your birthday.
- Employee Assistance Programme.
- Annual salary review.
- Learning and development opportunities.
- Enhanced paternity, maternity, and adoption policies.
- Yü made a difference Awards.
- 3 days additional annual leave if you get married/civil partnership, etc.
- Appointment allowance.
- Long service recognition.
- Refer a friend payment.
- Company sick pay (subject to length of service).
- New modern facilities.
- Death in service and critical illness cover.
- Plus, many more.
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