Director of Billing Operations

4 weeks ago


Nottingham, Nottingham, United Kingdom Rullion Limited Full time
Job Title: Head of Billing

Location: Nottingham

About the Company:

We are recruiting on behalf of a rapidly growing company within the utilities sector, seeking a dedicated and experienced Head of Billing to lead their billing operations. This is an exciting opportunity to join a dynamic team in a fast-paced environment and play a key role in driving operational excellence.

Role Overview:

As the Head of Billing, you will take full ownership of the retail business billing operations, leading and managing the team responsible for delivering day-to-day billing activities. The role is focused on maximising efficiency, ensuring accurate billing, and supporting debt prevention. You will collaborate closely with senior leadership and various departments to deliver first-time right outcomes and drive improvements across the billing cycle.

Key Responsibilities:

1. Lead and develop the Billing team, responsible for SME, I&C, and bespoke billing, while partnering with key stakeholders.

2. Improve first-time right billing performance by refining and efficiently supporting the meters-to-cash cycle and debt prevention.

3. Ensure all billing processes comply with industry regulations and standards.

4. Provide accurate metering and billing information to support debt teams in legal disputes and debt prevention initiatives.

5. Oversee and assess the billing infrastructure, identifying areas for improvement and implementing changes to enhance efficiency and accuracy.

About Rullion Limited:

Rullion Limited is a leading recruitment agency specialising in the utilities sector. We pride ourselves on delivering exceptional recruitment solutions to our clients, and we are committed to helping you find your next career opportunity.

What We Offer:

* Competitive salary and benefits package

* Opportunity to work with a dynamic and growing company

* Collaborative and supportive team environment

* Professional development and training opportunities

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].

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