Customer Journey Specialist

Customer Journey OwnerThe Customer Journey Owner will own the design and delivery of servicing journeys and customer experience of the growing customer base. You will leverage the tech estate including, cutting edge, generative AI capabilities to put customers first whilst enabling efficient and streamlined servicing. You will collaborate closely with...

Description JOB TITLE: Customer Journey Manager - Data LOCATION: Chester, Halifax, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity Consumer Lending are investing in building a best in class data team. This role will be critical to...

**Job Introduction**: Turning Point is a leading health and social care social enterprise that provides support for drug and alcohol use, mental health, learning disability, sexual health, and employment needs. A new opportunity has arisen for a Delivery Lead in our Journey & Experience team to continue the development of our customer journeys and user...

About the RoleWe're seeking a highly motivated and experienced professional to join our Service Assurance Team as a Customer Experience Specialist. In this role, you will play a critical part in driving customer satisfaction and loyalty through process improvement and journey analysis.Key ResponsibilitiesDevelop a deep understanding of our consumer provision...

About the RoleWe're seeking a highly motivated and experienced professional to join our Service Assurance Team as a Customer Experience Specialist. In this role, you will play a critical part in driving customer satisfaction and loyalty through process improvement and journey analysis.Key ResponsibilitiesDevelop a deep understanding of our consumer provision...

About the RoleWe're seeking a highly motivated and experienced professional to join our Service Assurance Team as a Customer Experience Specialist. In this role, you will play a critical part in driving customer satisfaction and loyalty through process improvement and journey analysis.Key ResponsibilitiesDevelop a deep understanding of our consumer provision...

About PearsonWe're a world-leading learning company that makes a difference in people's lives.Our Customer Service team in Manchester is made up of friendly, hardworking, and customer-focused colleagues who support schools and colleges in the UK and internationally.As a Customer Service Specialist Advisor, you'll be the first point of contact for our...

Are you a sales professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We have an exciting opportunity for a Sales and Customer Experience Specialist to join our team at Car Finance 247.Key Responsibilities:Walk our customers through every stage of their car buying journey, providing personalized...

About the RoleWe are seeking a highly motivated and experienced professional to join our Service Assurance Team as a Customer Experience Transformation Specialist. In this role, you will play a key part in driving strategic change and improving our customer experience.Key ResponsibilitiesDevelop a deep understanding of our consumer provision/repair processes...

About the RoleWe are seeking a highly motivated and experienced professional to join our Service Assurance Team as a Customer Experience Transformation Specialist. In this role, you will play a key part in driving strategic change and improving our customer experience.Key ResponsibilitiesDevelop a deep understanding of our consumer provision/repair processes...

The Customer Experience Transformation Specialist will play a pivotal role in enhancing our customer experience. This involves analysing consumer provision and repair processes to identify areas for improvement, with a focus on driving strategic change.Key Responsibilities:Develop a deep understanding of our consumer provision and repair processes through...

**Help us make a big green dent in the universe. **We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. We're looking for Customer Care & Install Support Specialists to assist in the successful roll-out of some really cool renewable technologies. As a Customer Care & Install...

CRM Specialist Retail Up to £35,000 Hybrid working – 2 days in the office and 3 remote Bolton Fantastic benefits including unlimited holidays Forward Role are working with an established, family owned, global retailer to recruit a CRM Specialist. This business has an unrivalled company culture, here’s some of the reasons why… “Retails #1...

CRM Specialist Retail Up to £35,000Hybrid working – 2 days in the office and 3 remote Bolton Fantastic benefits including unlimited holidaysForward Role are working with an established, family owned, global retailer to recruit a CRM Specialist.This business has an unrivalled company culture, here’s some of the reasons why…“Retails #1 Best Company To...

CRM Specialist Retail Up to £35,000Hybrid working – 2 days in the office and 3 remote Bolton Fantastic benefits including unlimited holidaysForward Role are working with an established, family owned, global retailer to recruit a CRM Specialist.This business has an unrivalled company culture, here’s some of the reasons why…“Retails #1 Best Company To...

CRM Specialist Retail Up to £35,000Hybrid working – 2 days in the office and 3 remote Bolton Fantastic benefits including unlimited holidaysForward Role are working with an established, family owned, global retailer to recruit a CRM Specialist.This business has an unrivalled company culture, here’s some of the reasons why…“Retails #1 Best Company To...

**Description**: **What We’re All About at Kroo** Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity,...

Role OverviewWe are seeking a skilled Customer Service Operations Specialist to join our Remediation team at NatWest Digital X. As a key member of our team, you will be responsible for delivering successful outcomes for our customers by investigating queries, completing administration tasks, and supporting business processes and procedures.Key...

**What We’re All About at Kroo** Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and...

**Description**: **What We’re All About at Kroo** Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity,...