Customer Support Associate

2 days ago


Cheadle Hulme, Stockport, United Kingdom CV-Library Full time
We're Looking For:
Service Care Solutions is seeking a self-motivated and eager Complaints Administrator to join its dynamic team. In this role, you will be responsible for managing a central mailbox, logging and categorising complaints, and following company guidelines and policy requirements for complaint handling. You will also assist complaint handlers with ad hoc tasks and support other departments by processing additional product requests.

The ideal candidate will have a minimum of 12 months in an administrative role, with experience in the motor trade being a bonus but not essential. Key skills include proficiency in Microsoft Word, Excel, Outlook, and Share Point, as well as strong organisational abilities and attention to detail. The estimated salary for this position is £23,800 - £25,800 per annum, based on a 35-hour working week and location.

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