Credit and Collections Specialist
5 days ago
- Manage a portfolio of customers to maximise cash collection and maintain positive relationships.
- Prioritise daily tasks to deliver on customer service and financial targets, working closely with the accounts payable team.
- Collaborate with internal teams to drive customer success and negotiate payments.
- Work with team managers to identify and challenge high-value accounts.
- Process payments by debit or credit card and contribute to cash flow forecasting.
- Develop strategies for unrecoverable debts and implement process improvements.
Requirements:
- Proven track record of meeting targets and effective debt management.
- Experience in a similar role, with a minimum of 2 years' experience and advanced knowledge of Excel.
- Ability to work under pressure, prioritise workload, and maintain high levels of accuracy.
- Excellent communication and relationship-building skills, with a positive and flexible approach.
- Capability to think strategically and approach stakeholders with new ideas.
About JLA:
JLA is a mission-critical infrastructure solutions business offering a range of services, including laundry, catering, and heating solutions. We pride ourselves on our world-class sales and marketing engine, efficient operations team, and commitment to customer success.
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