Credit Controller
2 weeks ago
At JLA Group, we are seeking a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing a portfolio of customers, prioritizing daily tasks, and working with internal teams to deliver on customer success and negotiate payment.
Key Responsibilities:
- Manage a portfolio of customers and understand how to use relationships to maximize cash collection.
- Prioritize daily tasks to deliver on customer service and financial targets.
- Work with the accounts payable team to keep customer ledgers up to date and answer account queries.
- Collaborate with internal teams to deliver on customer success and negotiate payment.
- Work with team managers to put forward ideas for challenging accounts.
- Take payments by debit or credit card.
- Work with the team managers and head of department to forecast cash collections.
- Consider next steps when debts are unrecoverable and put forward ideas on how to move these.
Requirements:
- Demonstrated history of meeting targets consistently.
- Ability to demonstrate effective debt management to timely resolution.
- Experience of highlighting and processing defaults where necessary.
- Experience of updating and maintaining clear customer activity notes in a finance system.
- Good knowledge of MS Excel.
- Experience of working in a busy office environment and to tight deadlines.
- Minimum 2 years' experience in a similar role.
- 3+ years' experience of managing high value customers.
- 3+ years' experience of managing low value, high volume accounts.
- Advanced knowledge of Excel, with the ability to use Lookup & Pivots to execute reconciliation tasks.
- Experience of change management / process improvements.
Personal Qualities:
- Able to work well under pressure and prioritize own workload.
- Capability to be both personable and firm with clients, to resolve any issues and collect any money owed.
- Excellent attention to detail and high degree of accuracy is imperative.
- Able to cope with multiple priorities and changing environment.
- Excellent communication and relationship-building skills.
- Positive and flexible approach to your work.
- Strategic thinking, with the ability to approach stakeholders with new ideas.
Salary: £24,500.00 per year
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Elland, Calderdale, United Kingdom JLA Group Full timeCredit Controller Job DescriptionJLA Group is seeking a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing a portfolio of customers and maximizing cash collection. You will prioritize daily tasks to deliver on customer service and financial targets, working closely with the accounts payable team to keep...
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Elland, Calderdale, United Kingdom JLA Group Full timeJob Title: Credit ControllerAbout the Role:We are seeking a highly skilled Credit Controller to join our team at JLA Group. As a Credit Controller, you will be responsible for managing a portfolio of customers, prioritizing daily tasks, and working with internal teams to deliver on customer success and negotiate payment.Key Responsibilities:Manage a...
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Elland, Calderdale, United Kingdom JLA Group Full timeJob Title: Credit ControllerAbout the Role:We are seeking a highly skilled Credit Controller to join our team at JLA Group. As a Credit Controller, you will be responsible for managing a portfolio of customers, prioritizing daily tasks, and working with internal teams to deliver on customer success and negotiate payment.Key Responsibilities:Manage a...
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Elland, Calderdale, United Kingdom JLA Group Full timeAbout JLA GroupJLA Group is a leading provider of mission-critical infrastructure solutions, offering a range of services including laundry, catering, heating, fire safety, infection control, and air conditioning.The company operates an end-to-end, on-premise machine supply and breakdown service proposition under the Total Care brand, as well as additional...
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Elland, Calderdale, United Kingdom JLA Group Full timeAbout JLA GroupJLA Group is a leading provider of mission-critical infrastructure solutions, offering a range of services including laundry, catering, heating, fire safety, infection control, and air conditioning.The company operates an end-to-end, on-premise machine supply and breakdown service proposition under the Total Care brand, as well as additional...
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Elland, Calderdale, United Kingdom JLA Group Full timeAbout JLA GroupJLA Group is a leading provider of mission-critical infrastructure solutions, offering a range of services including laundry, catering, heating, fire safety, infection control, and air conditioning.Job OverviewWe are seeking a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing a portfolio...
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Elland, Calderdale, United Kingdom JLA Group Full timeAbout JLA GroupJLA Group is a leading provider of mission-critical infrastructure solutions, offering a range of services including laundry, catering, heating, fire safety, infection control, and air conditioning.Job OverviewWe are seeking a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing a portfolio...
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Elland, Calderdale, United Kingdom JLA Group Full timeAbout JLA GroupJLA Group is a leading provider of mission-critical infrastructure solutions, offering a range of services including laundry, catering, heating, fire safety, infection control, and air conditioning.Job OverviewWe are seeking a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing a portfolio...
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Elland, Calderdale, United Kingdom JLA Group Full timeAbout JLA GroupJLA Group is a leading provider of mission-critical infrastructure solutions, offering a range of services including laundry, catering, heating, fire safety, infection control, and air conditioning.Job OverviewWe are seeking a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing a portfolio...
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