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Resilience Officer
2 months ago
Job Title: Resilience Officer (Parking)
Location: Civic Centre, Twickenham (Full time office based)
Hourly rate: £13.93 per hour PAYE
Contract Length: 4 weeks (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Role Purpose:To provide operational support to the Parking administration team, ensuring equitable service delivery and high standards for both Councils.
Duties:- To ensure that services for both Councils are handled fairly and meet the agreed standards.
- To contribute to performance reviews and improvement measures, embedding a customer-focused approach and evaluating innovative solutions for quality and value.
- To support change programs within the service.
- To facilitate the scanning of items received outside of automated processing for Penalty Charge Notices.
- To be deployed to any Parking Team as directed for resilience measures.
- Understanding of Parking functions under the Head of Parking (desirable).
- Evidence of working in changing circumstances.
- Evidence of investigation and resolution.
- Experience of working in accordance with internal policies.
- Basic knowledge of and ability to use standard IT packages.
- Flexible and adaptable with the ability to perform across a wide range of disciplines.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.