Customer Service and Clinical Coordinator

3 days ago


Eastbourne, East Sussex, United Kingdom Equals One Ltd Full time
Job Overview

We are seeking a skilled Customer Service and Clinical Coordinator to join our team at Equals One Ltd.

This part-time role will involve providing exceptional customer service and clinical support to our clients, working closely with our team to ensure seamless service delivery.

Key Responsibilities:

  • Provide outstanding customer service and support to clients
  • Collaborate with the clinical team to ensure effective service delivery
  • Manage and resolve customer complaints and issues
  • Contribute to the development and implementation of service improvement initiatives

What We Offer:

  • A competitive hourly rate of £11.95
  • A comprehensive benefits package, including company pension scheme and life assurance scheme
  • 25 days annual leave, plus Bank Holidays
  • Free on-site parking
  • Opportunities for professional development and growth

Requirements:

  • Excellent customer service and communication skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Basic IT skills and proficiency in Microsoft Office

Location: East Sussex Wheelchair Services, Eastbourne

Working Hours: Monday to Friday, 5 hours per day

Contract Type: Permanent, Part-time

Application Instructions: Please submit your application, including your CV and a cover letter, to [insert contact information]



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