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Customer Service and Clinical Coordinator

2 months ago

Eastbourne, East Sussex, United Kingdom Ross Care Full time
{"title": "Customer Service and Clinical Coordinator (Static Seating)", "description": "Job Summary

We are seeking a highly organized and detail-oriented Customer Service and Clinical Coordinator to join our team at Ross Care. As a key member of our static seating department, you will be responsible for providing exceptional customer service and clinical coordination to our clients and stakeholders.

Key Responsibilities:

  • Manage customer inquiries and referrals, ensuring timely and effective communication with clients and stakeholders.
  • Coordinate clinical appointments and schedules, ensuring seamless integration with our delivery and collection services.
  • Process and manage work orders, prescriptions, and quotes, ensuring accurate and timely completion.
  • Collaborate with our clinical team to identify and prioritize referrals, ensuring efficient and effective service delivery.
  • Provide administrative support to our clinical team, including data entry, documentation, and reporting.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, stakeholders, and internal teams.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in Microsoft Office and other relevant software applications.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

If you are a motivated and detail-oriented individual with a passion for customer service and clinical coordination, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}