Customer Service Representative

19 hours ago


Wrexham, Wrexham, United Kingdom PSi Talent Full time
Customer Service Representative

Join a global organisation and be part of a team that prides itself on delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for providing first-class support to valued customers through proactive calls, order input, and technical query resolution.

Main Responsibilities:
  • Ensure high-quality customer service through proactive calls and issue resolution
  • Manage customer accounts effectively, chasing delayed orders and breakages
  • Liaise with Section Leaders to resolve customer complaints in a timely manner
  • Provide technical support and answer product-related questions
  • Communicate product promotions and services to customers
  • Ensure timely order input and proactive retention calls to encourage customer loyalty

What We Offer:

  • Competitive salary of £24,600
  • 23 days' holiday, plus Bank Holidays
  • Company pension scheme and private medical insurance
  • Staff canteen and free on-site parking

About Us:

Our company is a global organisation with a modern UK headquarters. We pride ourselves on leveraging the latest technology, knowledge, and business approach to deliver exceptional customer experiences.



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