Customer Service Representative

2 days ago


Fulwood, Sheffield, United Kingdom Group 1 Automotive Full time

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at JLR Preston Contact Centre. As a Sales & Customer Service Advisor, you will be responsible for providing exceptional customer service, resolving queries, and meeting sales targets.

About the Role:

  • Provide outstanding customer service via phone, email, and other communication channels
  • Respond to customer inquiries, resolve issues, and escalate complex problems when necessary
  • Meet or exceed sales targets and contribute to business growth
  • Work collaboratively with colleagues to achieve team goals

Key Requirements:

  • Excellent communication and interpersonal skills
  • Proven ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Familiarity with sales processes and procedures

What We Offer:

  • A competitive salary of £14,326.54 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work for a leading organisation in the automotive industry


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