Service Centre Team Lead

3 weeks ago


Fulwood, Sheffield, United Kingdom Halfords Full time
Key Responsibilities
As our ideal candidate, you will be responsible for leading a team of professionals to deliver outstanding customer experiences. This will involve developing and implementing effective strategies to drive business performance, managing key performance indicators (KPIs), and ensuring compliance with health and safety standards. You will also be expected to communicate effectively with colleagues, customers, and stakeholders, both verbally and in writing.

Requirements
To succeed in this role, you will need to possess exceptional leadership and team management skills, with experience in the automotive industry. You should be able to demonstrate your ability to motivate and develop your team, while achieving high sales turnover and meeting compliance standards. Proficiency in IT systems and excellent communication skills are essential, as is a current valid driving licence.

Benefits and Perks
In addition to the competitive salary and bonus scheme, you will enjoy a range of benefits, including 5.6 weeks' annual leave, up to 50% off garage bills, and discounts on various products and services. You will also have access to training and development opportunities, including hybrid training and certifications in the ATA & MOT Tester Qualifications.

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