Customer Service Advisor

3 weeks ago


Fulwood, United Kingdom Alsico Full time

**Alsico UK is part of the Alsico family of companies, a third generation privately owned Belgium business founded in 1934, today we employ over 8000 people and dispatch over 18 million garments a year. The Alsico group is the largest purchaser of workwear fabrics in Europe.**

Due to our continued growth, we are actively looking to recruit a Customer Service Advisor to join our current team. The role will require you to provide sales and service excellence to our valued existing customers.

**Main Responsibilities**
- Interact directly with existing and potential customers by telephone and electronically to provide an excellent customer experience.
- Respond promptly to customer enquiries.
- Handle and resolve customer complaints.
- Receive and process customer orders, ensuring any queries are followed through
- Receive, process and follow-up on product quotations.
- Provide support to external sales team.

**Key performance measures**
- Customer feedback and satisfaction.
- Accuracy of data entry.

**Key Competencies**
- Be dynamic, eager to learn and work as part of an energetic team
- Interpersonal skills
- Good communication skills-verbally and written
- Possess strong IT skills, with accurate and speed typing abilities.
- Show attention to detail by ensuring accuracy of information input
- Good phone contact handling skills and listening skills
- Good customer orientation and ability to adapt/respond to different types of personalities/characters
- Ability to multi-task, prioritise and manage time effectively

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Fulwood: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



  • Fulwood, Lancashire, United Kingdom Acorn by Synergie Full time

    Acorn by Synergie are recruiting for Customer Service Advisors on a temp to perm basis for their client located in Fulwood, Preston Monday to Friday with a choice of hours, 8am to 5pm or 8.30am to 5.30pm or 9am to 6pm Once fully trained there is also the requirement to work 9am to 1pm on a Saturday morning every 8 weeks, this shift is paid at an overtime...


  • Fulwood, United Kingdom The Recruitment Co Full time

    **Preston** **Full time / permanent** **Core hours 8am-6.00pm Monday to Friday, 1 in every 3 or 4 saturdays with rota'd day off in the week (Weekly shift basis) but you will only work 37.5 hours per week** **Also hybrid working opportunities (eg 2 weeks in the office and 2 weeks from home each month)** **£18525 + Excellent benefits, including**: **Team...


  • Fulwood, Lancashire, United Kingdom Acorn by Synergie Full time

    Acorn by Synergie are recruiting for Customer Service Advisors on a temp to perm basis for their client located in Fulwood, PrestonMonday to Friday with a choice of hours, 8am to 5pm or 8.30am to 5.30pm or 9am to 6pmOnce fully trained there is also the requirement to work 9am to 1pm on a Saturday morning every 8 weeks, this shift is paid at an overtime...


  • Fulwood, United Kingdom Lakeland Full time

    **Overall Purpose of the Role**: To effectively develop and manage a team to drive first time resolution and deliver extraordinary customer service **Scope of the Role**: To manage a dynamic team within the front-line customer service operation (based in Preston and remotely) in conjunction with the Customer Service Manager **Major Accountabilities of...


  • Fulwood, United Kingdom Lakeland Full time

    **Overall Purpose of the Role**: To effectively develop and manage a team to drive first time resolution and deliver extraordinary customer service **Scope of the Role**: To manage a dynamic team within the front-line customer service operation in conjunction with the Customer Service Manager **Major Accountabilities of Role**: - Effectively balance and...


  • Fulwood, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Do you want to join a dynamicaward winningfinance team who are Towards Excellence Level 3 accredited, who will support you to develop your career? If yes, then this could be the role foryou! Lancashire Teaching Hospital NHS Foundation Trust has an exciting opportunity for high calibre accountant to join their Finance Directorate. We are looking to recruit...


  • Fulwood, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Do you want to join a dynamicaward winningfinance team who are Towards Excellence Level 3 accredited, who will support you to develop your career? If yes, then this could be the role foryou! Lancashire Teaching Hospital NHS Foundation Trust has an exciting opportunity for high calibre accountant to join their Finance Directorate. We are looking to recruit...


  • Fulwood, United Kingdom Lakeland Full time

    **Customer Service Representative**: Preston - Caxton Road, Fulwood, PR2 Fixed Term Contract until 7th January 2024 Full Time - 37 Hours Join our Lakeland team that delivers first class service to customers who expect the best from our brand. At our contact centre in Fulwood, Preston you’ll handle varied queries and create commercial sales opportunities...


  • Fulwood, Sheffield, United Kingdom Lakeland Full time

    Customer Service Representative:Preston - Caxton Road, Fulwood, PR2Fixed Term Contract until 7th January 2024Full Time - 37 HoursJoin our Lakeland team that delivers first class service to customers who expect the best from our brand. At our contact centre in Fulwood, Preston you'll handle varied queries and create commercial sales opportunities by building...


  • Fulwood, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Fulwood, PR4 0RS **Hours**: Part-Time/ Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...


  • Fulwood, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Fulwood, PR4 0RS **Hours**:Part-Time / Permanent **Hourly Rate**:£11.75 above 21 | £10.00 aged 18-20 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Fulwood, Sheffield, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Do you want to join a dynamicaward winningfinance team who are towards excellence level 3 accredited who will support you to develop your career? If yes, then this could be the role foryouLancashire Teaching Hospital NHS Foundation Trust has an exciting opportunity for high calibre accountant to join their Finance Directorate.We are looking to recruit an...


  • Fulwood, Sheffield, United Kingdom EG Group Full time

    Role:Customer Service AssistantLocation:Fulwood, PR4 0RSHours:Part-Time / PermanentHourly Rate:£11.75 above 21 | £10.00 aged 18-20 Aged 18+Bonus Scheme:Quarterly Bonus IncentiveCompany: EG GroupWe are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store As a Sales...


  • Fulwood, United Kingdom Clarify Consultancy Ltd Full time

    Our client, a national manufacturing company, is looking to recruit an enthusiastic, positive and flexible Receptionist/Customer Service to cover their very busy switchboard and front desk. Responsibilities will include answering all incoming calls, forward callers to the appropriate extension, always develop and maintain productivity, assisting colleagues...


  • Fulwood, United Kingdom Clarify Consultancy Ltd Full time

    Our client, a national manufacturing company, is looking to recruit an enthusiastic, positive and flexible Receptionist/Customer Service to cover their very busy switchboard and front desk. Responsibilities will include answering all incoming calls, forward callers to the appropriate extension, always develop and maintain productivity, assisting colleagues...


  • Fulwood, United Kingdom Booths Full time

    **Specialist Customer Assistant**: - Location- Fulwood- Discipline: - Retail- Job type: - Permanent- Salary: - £10.58-10.66- Job ref: - 021302- Published: - about 4 hours ago- Expiry date: - 11 Mar 2024 11:59**CUSTOMER ASSISTANT SPECIALIST** **Job Description**: Booths is more than just a well-loved store. It's a family. It’s about the People, the...

  • Estate Agent

    2 months ago


    Fulwood, United Kingdom Entwistle Green Full time

    We’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator**to complement our fantastic residential sales team in Fulwood. **What’s in it for you as our Estate Agent ?**: - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding environment - Compete for top...

  • Estate Agent

    4 weeks ago


    Fulwood, United Kingdom Entwistle Green Full time

    We’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator**to complement our fantastic residential sales team in Fulwood. **What’s in it for you as our Estate Agent ?**: - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding environment - Compete for top...

  • Estate Agent

    3 weeks ago


    Fulwood, United Kingdom Connells Group Full time

    We’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in Fulwood. **What’s in it for you as our Estate Agent**?** - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding environment - Compete for top...

  • Service Colleague

    4 weeks ago


    Fulwood, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Preston Fulwood Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 35 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 11 June 2024 Service Colleague Our operation runs 24 hours per day,...