Centre Manager

4 weeks ago

Fulwood, United Kingdom Halfords Full time
About the Role

We are seeking a highly skilled and experienced Centre Manager to join our team at Halfords. As a Designate Centre Manager, you will play a vital role in supporting our local centres and leading in-centre teams to deliver exceptional customer experiences.

As a key member of our management team, you will be responsible for driving business performance, improving customer satisfaction, and ensuring compliance with health and safety standards. You will also be expected to develop and implement strategies to optimize profit and manage P&L.

Key Responsibilities
  • Lead and motivate in-centre teams to deliver exceptional customer experiences
  • Develop and implement strategies to improve business performance and customer satisfaction
  • Manage P&L and optimize profit
  • Ensure compliance with health and safety standards
  • Develop and implement training programs to enhance team skills and knowledge
What We Offer

As a Centre Manager at Halfords, you will have the opportunity to work with a leading retailer of motoring and cycling products and services. You will also have access to a range of benefits, including:

  • Structured 12-week induction program
  • 5.6 weeks' annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
  • Discounts on groceries, shopping, insurance, days out, restaurants, and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance
Requirements

To be successful in this role, you will need:

  • Fantastic leadership and team management skills within the automotive or similar industry
  • Experience delivering high customer satisfaction and displaying effective management
  • Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
  • Strong financial acumen with experience of managing P&L and optimizing profit
  • Experience of meeting compliance standards across Health and Safety
  • Experienced with high sales turnover and managing KPI's
  • Excellent communication skills, verbally and written
  • IT Proficient, with the willingness to learn in-house systems
  • Good time management
  • A current valid driving licence

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