Customer Experience Specialist

2 weeks ago


Ambleside, Cumbria, United Kingdom Ember Inns Full time

Unlock Your Potential in a Dynamic Team Environment

As a Team Member at Ember Inns, you will embark on a journey of growth and development, mastering various skills to deliver exceptional customer experiences. You will be part of a vibrant team that thrives on collaboration and mutual support.

Key Responsibilities:

  • Provide warm welcomes and exceptional service to our guests, ensuring their satisfaction and loyalty.
  • Maintain the highest standards of cleanliness and safety, upholding the reputation of our establishment.
  • Support the kitchen team in preparing, cooking, and presenting food to the highest standards.
  • Contribute to creating a friendly atmosphere that makes our guests feel valued and appreciated.

What's in it for you?

  • Flexible shifts to accommodate your lifestyle.
  • Enjoy a 33% discount on dining across all our brands, perfect for date nights or socializing with friends.
  • 20% discount on all our brands for friends and family.
  • Earned Wage Access, allowing you to access your earned pay when you need it.
  • Team Socials to celebrate your hard work and build lasting relationships.

Benefits and Perks:

  • Pension scheme for your long-term security.
  • 28 days paid holiday to recharge and relax.
  • High-street shopping discounts to treat yourself.
  • Free shares in the company, giving you a stake in our success.
  • Employee helpline for support and guidance whenever you need it.


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