Customer Service Representative
2 months ago
Unlock Your Potential as a Sales Assistant – Customer Advisor
Are you passionate about delivering exceptional customer experiences and working in a dynamic retail environment? Do you have a keen eye for detail and a passion for the outdoors?
As a Sales Assistant – Customer Advisor with Outdoor and Cycle Concepts, you'll play a vital role in supporting our customers in achieving their outdoor pursuits. You'll work closely with our team to create a premium shopping experience, providing expert advice and guidance to help customers find the perfect products for their needs.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner
- Develop and maintain product knowledge, staying up-to-date on the latest outdoor gear and trends
- Work collaboratively with colleagues to achieve sales targets and drive business growth
- Contribute to maintaining a clean and organized store environment, adhering to company standards
- Identify opportunities to upsell and cross-sell products, enhancing the customer experience and driving revenue growth
What We Offer:
- A competitive hourly rate of £11.44 per hour (£9.27 for under 21's)
- A bonus scheme, offering up to £750 per annum (in proportion with hours worked)
- A comprehensive benefits package, including 40-60% discount across our range of products, up to 33 days holiday (in proportion with hours worked), and access to Perkbox
- Ongoing training and development opportunities, helping you to grow and succeed in your role
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- A passion for the outdoors and a willingness to learn about our products and services
- Strong organizational skills, with the ability to multitask and prioritize tasks effectively
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