Sales and Customer Service Representative
7 days ago
Are you passionate about delivering exceptional customer service and working in a dynamic retail environment? We're looking for a Sales Assistant - Customer Advisor to join our team at Cotswold Outdoor, part of the Outdoor and Cycle Concepts group.
Key Responsibilities:
- Provide a premium and inclusive shopping experience by connecting with customers to understand their specific needs and wants
- Model the company values, taking pride in the store, and working collectively to create an outstanding customer experience
- Participate in training opportunities to develop and maintain product knowledge and build on existing skills
- Maintain an excellent shopping and working environment by adhering to shop and stockroom standards
- Identify opportunities for add-on sales
Requirements:
- A passion for providing excellent customer service
- Great communication skills
- Strong organisational skills with the ability to multi-task
- A willingness to learn about all things outdoors
What We Offer:
- Base salary of £11.44 per hour (£9.27 for under 21's)
- Bonus of up to £750 per annum (in proportion with hours worked)
- 40-60% discount across our range of products
- Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round
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