Customer Service Representative
1 month ago
About Us
Pavers Shoes is a growing, profitable business with family values and green credentials, offering a friendly and engaging work environment.
Job Summary
We are seeking a part-time Customer Advisor to join our team at Hayes Garden Centre in Ambleside, working 16 hours per week. The ideal candidate will have a 'can do' attitude, passion for great customer service, and enjoy working in a fast-paced environment.
Key Responsibilities
- Deliver exceptional customer service, advising on shoe care and accessories to meet customer needs.
- Support the maintenance of store standards, product placements, and stockroom.
- Be a team player, maintaining a friendly and positive attitude.
- Meet daily KPIs and contribute to the success of the store.
What We Offer
- Competitive hourly rate of £12.15 (increasing to £12.35 after completing retail induction PaSS stages).
- Generous Staff Discount scheme, shareable with family and friends.
- Holiday entitlement increasing with service.
- Company Contribution Pension.
- Access to the Pavers Foundation and RetailTRUST for wellbeing and financial support.
Requirements
- Good availability for weekend and weekday working.
- Previous experience in sales, customer care, or retail is desirable but not essential.
How to Apply
Please submit your application, and we will review your qualifications and experience.
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