Customer Service Ambassador
5 days ago
About The Ambleside Inn
The Ambleside Inn is a multi-award-winning pub with rooms located in a stunning setting, surrounded by incredible fell views and beautiful walking routes. We pride ourselves on delivering exceptional hospitality, creating an inviting atmosphere, and offering a warm welcome to our customers.
Our Team
We are looking for a Front of House Team Member to join our team, who is passionate about delivering excellent customer service and great teamwork in a fast-paced environment. As a Front of House Team Member, you will be responsible for meeting and greeting customers, taking food and drink orders, and providing exceptional service to ensure a memorable visit for our customers.
Key Responsibilities
- Meet and greet customers, providing a warm and welcoming atmosphere
- Take food and drink orders, ensuring accuracy and efficiency
- Provide exceptional service, delivering great food and drink to our customers
- Work collaboratively with the kitchen team to deliver great food and excellent service
- Deliver bills and take payment efficiently, ensuring a smooth customer experience
- Be supportive and proactive with your team, contributing to a positive and productive work environment
What We Offer
We offer a range of benefits, including extra paid holiday, 50% off food in any of our Inns, and £1 bed and breakfast in any of our Inns during January, February, or March. We also offer a Friends & Family pass, 15% off bed and breakfast rate, and £50 on the day bookings for bed and breakfast at any of our Inns.
Requirements
- Previous experience working in a customer-facing role is preferred
- Enthusiasm and passion for delivering excellent customer service and great teamwork
- Ability to work in a fast-paced and pressurised environment
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