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Support Coordinator

2 months ago

Kirkcaldy, Fife, United Kingdom Victim Support Scotland Full time

Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Our Mission

We are committed to ensuring that all those affected by crime receive high quality support that will help them to recover from their experiences. Our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled.

What We Do

We provide support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals' needs.

Key Responsibilities

  • Ensure the implementation of our local service development and delivery plan within your geographical area(s).
  • Plan the deployment of skilled and knowledgeable volunteers to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime.
  • Recruit, induct, learn and develop, and support volunteers in their roles.
  • Contribute to business planning and coordination to ensure continuous learning and improvement.

Requirements

  • Experience in a similar role with evidence of continuing professional development.
  • Effective leadership style with the ability to build confidence, motivate and improve performance.
  • Analytical skills with the ability to understand, collect, analyse, report and present data.
  • The ability to challenge stereotyping, prejudice, discrimination and bias.
  • Good working knowledge of the voluntary/charity sector.

What We Offer

We offer an enhanced annual leave package, access to a free health cash plan, a generous pension, and comprehensive learning and development opportunities.