Supply Chain Operations Manager

4 days ago

Rugby, Warwickshire, United Kingdom CDW UK Full time
Job Description

**Configuration Team Leader**

At CDW UK, we are seeking a highly skilled and experienced Configuration Team Leader to join our team. As a key member of our Configuration Centre, you will be responsible for leading, driving, developing, and supporting a team of skilled technicians in a fast-paced, highly dynamic environment.

Key Responsibilities:

  • Support the allocation of workload, ensuring Co-ordinators are always aware of priorities and urgent requirements.
  • Help with Scheduling project work to ensure correct expectations are set and timescales are met.
  • Ensure housekeeping standards are kept to a high level at all times.
  • Responsible for ensuring a team within the Configuration centre is at all times working in a cost-effective and efficient manner.
  • Helping to ensure accurate and efficient processes are created and followed.
  • Working closely with other NDC Team leaders to help ensure all required items and orders enter and exit the department in full and efficiently.
  • Identifying skills gaps and reporting them to the Config Supervisor and training team, working to ensure gaps are filled and training is completed and signed off according to the defined processes.
  • Some Quality checking of configuration orders.
  • Annual performance plans with technicians.

Requirements:

  • Strong Microsoft Office skills, preferably including: Excel, Outlook, and Word.
  • Ability to ensure that the Health and Safety and housekeeping standards are kept to the highest possible level at all times.
  • Experience with assuring quality standards are met at all times.
  • An understanding of an organisational structure from a commercial perspective.
  • Experience as a configuration technician would be an advantage.
  • A passion for the IT industry in particular providing pre-delivery configuration of customers' equipment.
  • Have a desire for continuous development and improvement of self, team, and Department.

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