Web Product Owner

1 month ago

Deeside, Flintshire, United Kingdom ConvaTec Full time
About the Role

The Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This is a complex channel with significant omnichannel budget, and the successful candidate will need to manage significant complexity and work with an ever-changing environment, with multiple stakeholders across the business from digital, to sales to marketing in a global matrix organization.

Key Responsibilities
  • Deliver world-class customer experiences on the web, including development and measurement
  • Measure and monitor website performance over time, with clear KPIs set and diagnostics analyzed to drive greater engagement and conversion
  • Manage the backlog and prioritize work
  • Collaborate with cross-functional teams to deliver website workstreams, including digital services, Sales Force Effectiveness, and Business Units
  • Communicate the plan to Business Units and work with them to deliver the plan
  • Own the roadmap and planning from 2025 onwards
  • Implement A/B testing methodologies and user testing to optimize web journeys and user experience
  • Stay current with industry trends and best practices in digital marketing and website best practice to ensure the company remains innovative and competitive
  • Provide training and support to marketing and sales teams on the content management system and processes
  • Collaborate with the IT department to ensure seamless integration and functionality of requirements platforms with other systems
  • Autonomous ownership of the website channel direction/strategy and able to juggle this with day-to-day operational management
  • Manage complex demand process and push back where required, based on business value
Requirements
  • Strong product and digital skills, with experience in medium to large matrix organizations through periods of transformation
  • Marketing background (essential)
  • Med Tech or Pharma/Life Sciences experience (highly desirable)
  • Ability to translate complex technical language for a range of different non-technical audiences
  • Passionate about delivering high-quality experiences end to end
  • Actively encourages contributions from all those around them, recognizing the value of team members' input when solving problems
  • At least 8+ years of experience in website development and management
  • Experience in replatforming websites
  • Experience working with digital/IT in agile environments
  • Good understanding of business value related to features and functions
  • Outstanding communication, presentation, and leadership skills
  • Sharp analytical and problem-solving skills
  • Ability to effectively manage conflicting needs of stakeholders
About You
  • Strong communicator with superior verbal and written English communication skills
  • Resilient and influential, thrive on challenge, bring colleagues along on the journey
  • Curious connector: able to connect the dots across people, projects, and partners, creating new opportunities
  • Strategic and business-focused, always considering the broader picture and perspective of others, activating the right plan based on holistic understanding of the business challenge and business needs
Education and Qualifications
  • Degree in Marketing, Life Sciences, or similar
  • Experience in website management, feature development, and replatforming within an organization
  • Experience in delivering great customer experiences
  • Experience in data and comfortable using data to drive action
Principal Contacts

Internal: Global Business Unit leads, IT Systems Software Manager, Global Business Units Digital Leads

External: UX/UI External Agencies

Travel Requirements

This position is not expected to have significant travel requirements outside of the UK.

Hybrid Working

1 day per week in the office driven by business requirements as Convatec has a flexible approach to office working.

Languages
  • English (Speaking/Writing/Reading)

  • Web Product Owner

    3 weeks ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleConvaTec is a global medical products and technologies company, focused on solutions for the management of chronic conditions. We are seeking a skilled Web Product Owner to join our team and drive the development of our website.Key ResponsibilitiesDeliver world-class customer experiences on the webMeasure and monitor website performance over...

  • Web Product Owner

    3 weeks ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleConvaTec is a global medical products and technologies company, focused on solutions for the management of chronic conditions. We are seeking a skilled Web Product Owner to join our team and drive the development of our website.Key ResponsibilitiesDeliver world-class customer experiences on the webMeasure and monitor website performance over...

  • Web Product Owner

    2 months ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner will be responsible for delivering improved customer experiences on the website, working closely with cross-functional teams to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement a customer-centric web strategy, aligned with business objectives and customer needs.Collaborate with...

  • Web Product Owner

    1 month ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This role requires a strong understanding of digital marketing and website development, as well as excellent communication and leadership skills.Key ResponsibilitiesDevelop and implement a...

  • Web Product Owner

    4 weeks ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This role requires a strong understanding of digital marketing and website development, as well as excellent communication and leadership skills.Key ResponsibilitiesDevelop and implement a...

  • Web Product Owner

    4 weeks ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This role requires a strong understanding of digital marketing and website development, as well as excellent communication and leadership skills.Key ResponsibilitiesDevelop and implement a...

  • Web Product Owner

    1 month ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This role requires a strong understanding of digital marketing and website development, as well as excellent communication and leadership skills.Key ResponsibilitiesDevelop and implement a...

  • Web Product Owner

    1 month ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This role requires a strong understanding of digital marketing and website development, as well as excellent communication and leadership skills.Key ResponsibilitiesDevelop and implement a...

  • Web Product Owner

    1 month ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This role requires a strong understanding of digital marketing and website development, as well as excellent communication and leadership skills.Key ResponsibilitiesDevelop and implement a...

  • Web Product Owner

    1 month ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the Marketing Centre of Excellence, responsible for delivering improved customer experiences on the company website. This is a complex channel with significant omnichannel budget, and the successful candidate will need to manage significant complexity and work with multiple stakeholders across the...

  • Web Product Owner

    1 month ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This is a complex channel with significant omnichannel budget, and the successful candidate will need to manage significant complexity and work with an ever-changing environment, with multiple...

  • Web Product Owner

    4 weeks ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This is a complex channel with significant omnichannel budget, and the successful candidate will need to manage significant complexity and work with an ever-changing environment, with multiple...

  • Web Product Owner

    4 weeks ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the website. This is a complex channel with significant omnichannel budget, and the successful candidate will need to manage significant complexity and work with an ever-changing environment, with multiple...

  • Web Product Owner

    2 weeks ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the Role:The Web Product Owner will be responsible for delivering improved customer experiences on the website, working closely with cross-functional teams to drive business growth and customer satisfaction. This role requires a strong understanding of digital marketing and website development, as well as excellent communication and leadership...

  • Web Product Owner

    1 week ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the Role:The Web Product Owner will be responsible for delivering improved customer experiences on the website. This includes managing the website's development and measurement, as well as collaborating with cross-functional teams to deliver website workstreams. The ideal candidate will have experience in website management, feature development, and...

  • Web Product Owner

    2 months ago

    Deeside, Flintshire, United Kingdom ConvaTec Full time

    About the RoleThe Web Product Owner is a key member of the marketing Centre of Excellence, responsible for delivering improved customer experiences on the company website. This is a complex channel with significant omnichannel budget, and the successful candidate will be able to manage significant complexity and work with an ever-changing environment, with...

  • Print Production Specialist

    2 weeks ago

    Deeside, Flintshire, United Kingdom Pioneer Selection Full time

    Job Title:PrinterJob Summary:We are seeking an experienced printer to join our team in Deeside. As a key member of our production team, you will be responsible for operating large, multi-web, offset lithographic full-colour presses. This is an exciting opportunity to work with advanced machinery and contribute to producing high-quality print materials.Key...

  • Print Production Specialist

    2 weeks ago

    Deeside, Flintshire, United Kingdom Pioneer Selection Full time

    Job Title:PrinterJob Summary:We are seeking an experienced printer to join our team in Deeside. As a key member of our production team, you will be responsible for operating large, multi-web, offset lithographic full-colour presses. This is an exciting opportunity to work with advanced machinery and contribute to producing high-quality print materials.Key...

  • Print Production Specialist

    1 week ago

    Deeside, Flintshire, United Kingdom Pioneer Selection Full time

    Job Title: PrinterJob Summary: Pioneer Selection is seeking an experienced Printer to operate large, multi-web, offset lithographic full-colour presses.Key Responsibilities:• Operating multi-web, offset lithographic full-colour presses• Ensuring print quality and consistency across jobs• Performing routine maintenance and troubleshooting on printing...

  • Print Production Specialist

    3 weeks ago

    Deeside, Flintshire, United Kingdom Pioneer Selection Ltd Full time

    Job Title: PrinterLocation: Deeside, WalesSalary: £30,768.50 per annumHours: 37.5 hours per weekHolidays: 6.6 weeks (including public holidays)We are seeking an experienced Printer to contribute to producing high-quality print materials. In this role, you will be responsible for running large, multi-web, offset lithographic full-colour presses.Key...