Web Product Owner

4 weeks ago


Deeside, Flintshire, United Kingdom ConvaTec Full time
About the Role:

The Web Product Owner will be responsible for delivering improved customer experiences on the website. This includes managing the website's development and measurement, as well as collaborating with cross-functional teams to deliver website workstreams. The ideal candidate will have experience in website management, feature development, and replatforming within an organization, as well as a strong understanding of business value related to features and functions.

Key Responsibilities:
  • Deliver world-class customer experiences on the web
  • Measure and monitor website performance over time
  • Manage backlog and prioritize work
  • Collaborate with cross-functional teams to deliver website workstreams
  • Communicate the plan to business units and work with them to deliver the plan
  • Own the roadmap and planning from 2025 onwards
  • Implement A/B testing methodologies and user testing to optimize web journeys and user experience
  • Stay current with industry trends and best practices in digital marketing and website best practice
  • Provide training and support to marketing and sales teams on the content management system and processes
  • Collaborate with the IT department to ensure seamless integration and functionality of requirements platforms with other systems

Requirements:
  • Experience in medium to large matrix organizations through periods of transformation
  • Marketing background (essential)
  • Med Tech or Pharma/Life Sciences experience (highly desirable)
  • Ability to translate complex technical language for a range of different non-technical audiences
  • Passion for delivering high-quality experiences end to end
  • Ability to actively encourage contributions from all those around them, recognizing the value of team members' input when solving problems
  • At least 8+ years of experience in website development and management
  • Experience in replatforming websites
  • Experience working with digital/IT in agile environments
  • Good understanding of business value related to features and functions
  • Outstanding communication, presentation, and leadership skills
  • Sharp analytical and problem-solving skills
  • Ability to effectively manage conflicting needs of stakeholders

About You:
  • Strong communicator with superior verbal and written English communication skills
  • Resilient and influential, thrive on challenge, bring colleagues along on the journey
  • Curious connector: able to connect the dots across people, projects, and partners, creating new opportunities
  • Strategic and business-focused, always considering the broader picture and perspective of others, activating the right plan based on holistic understanding of the business challenge and business needs

Education and Qualifications:
  • Degree in Marketing, Life Sciences, or similar
  • Experience in website management, feature development, and replatforming within an organization
  • Experience in delivering great customer experiences
  • Experience in data and comfortable using data to drive action

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