Web Product Owner
4 weeks ago
The Web Product Owner will be responsible for delivering improved customer experiences on the website. This includes managing the website's development and measurement, as well as collaborating with cross-functional teams to deliver website workstreams. The ideal candidate will have experience in website management, feature development, and replatforming within an organization, as well as a strong understanding of business value related to features and functions.
Key Responsibilities:
- Deliver world-class customer experiences on the web
- Measure and monitor website performance over time
- Manage backlog and prioritize work
- Collaborate with cross-functional teams to deliver website workstreams
- Communicate the plan to business units and work with them to deliver the plan
- Own the roadmap and planning from 2025 onwards
- Implement A/B testing methodologies and user testing to optimize web journeys and user experience
- Stay current with industry trends and best practices in digital marketing and website best practice
- Provide training and support to marketing and sales teams on the content management system and processes
- Collaborate with the IT department to ensure seamless integration and functionality of requirements platforms with other systems
Requirements:
- Experience in medium to large matrix organizations through periods of transformation
- Marketing background (essential)
- Med Tech or Pharma/Life Sciences experience (highly desirable)
- Ability to translate complex technical language for a range of different non-technical audiences
- Passion for delivering high-quality experiences end to end
- Ability to actively encourage contributions from all those around them, recognizing the value of team members' input when solving problems
- At least 8+ years of experience in website development and management
- Experience in replatforming websites
- Experience working with digital/IT in agile environments
- Good understanding of business value related to features and functions
- Outstanding communication, presentation, and leadership skills
- Sharp analytical and problem-solving skills
- Ability to effectively manage conflicting needs of stakeholders
About You:
- Strong communicator with superior verbal and written English communication skills
- Resilient and influential, thrive on challenge, bring colleagues along on the journey
- Curious connector: able to connect the dots across people, projects, and partners, creating new opportunities
- Strategic and business-focused, always considering the broader picture and perspective of others, activating the right plan based on holistic understanding of the business challenge and business needs
Education and Qualifications:
- Degree in Marketing, Life Sciences, or similar
- Experience in website management, feature development, and replatforming within an organization
- Experience in delivering great customer experiences
- Experience in data and comfortable using data to drive action
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