Customer Experience Ambassador
6 days ago
We are seeking a highly motivated and customer-focused Barista at Starbucks to join our team at Cineworld Telford. This is an exciting opportunity to deliver exceptional customer service and contribute to the success of our cinema.
About Cineworld Cinemas LtdCineworld Cinemas Ltd is a leading UK-based cinema chain with a reputation for delivering high-quality entertainment experiences. Our commitment to excellence and customer satisfaction drives everything we do, from the quality of our food and drink offerings to the cleanliness and comfort of our cinemas.
About the RoleThe successful candidate will be responsible for providing legendary customer service to all customers by delivering prompt service, quality beverages, and products, and maintaining a clean and comfortable store environment. They will also act in accordance with and as an ambassador for Starbucks guiding principles, culture, and values; embracing the coffee culture and keeping it at the heart of everything we do.
Key Responsibilities- Acting in accordance with and as an ambassador for Starbucks guiding principles, culture, and values.
- Embracing the coffee culture and keeping it at the heart of everything we do.
- Discovering and responding to customers' needs, providing product sampling and demonstrations to deliver the Starbucks Experience to customers.
- Following Starbucks operational policies and procedures, including those for cash handling, security, and health and safety to ensure the safety of self, customers, and partners at all times.
In addition to the opportunity to see films before they're open to the public, you will also be eligible for the Premiere Pass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink. We also offer retail incentives and in-house competitions where you can win amazing prizes.
CompensationThe estimated annual salary for this role is £20,000 - £25,000, depending on experience and qualifications.
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