Client Relationship Manager

2 weeks ago


Edinburgh, United Kingdom REED SPECIALIST RECRUITMENT LTD Full time
About Us

At REED SPECIALIST RECRUITMENT LTD, we are seeking a dedicated Client Relationship Manager to join our team in Edinburgh. This role is crucial for making a positive impact and difference through effective client engagement and relationship management.

Day-to-Day Responsibilities
  • Serve as the primary point of contact for clients, ensuring all their needs and aspirations are understood and met with the highest level of satisfaction.
  • Lead the coordination of various departments to ensure seamless service delivery, enhancing client trust and loyalty.
  • Proactively engage with existing and potential clients to foster strong relationships, encouraging them to become active promoters of our services.
  • Manage and lead client communications, including updates through client portals, newsletters, and direct interactions such as meetings and presentations.
  • Handle client issues and complaints promptly, adhering to company timelines and ensuring effective resolution.
Required Skills & Qualifications
  • Proven experience in client relationship management or a similar role.
  • Strong understanding of our products and services, with the ability to effectively communicate and promote these to clients.
  • Excellent communication and interpersonal skills, capable of building and maintaining strong relationships.
  • Ability to lead and present at client meetings and annual general meetings.
  • Competency in handling client data and financials, with a proactive approach to managing client accounts and resolving issues.
Benefits & Salary

We offer a competitive salary of £30,000 per annum, reflecting the importance of this role in our organization. If you are a motivated and experienced professional looking for a new challenge, please apply today.



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